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SKIN

Related Procedures

Body Contouring

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor took a lot of time explaining my treatment and making sure I was comfortable.

#12019-05-05

Physician and medical assistant were both very friendly

#22019-02-28

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#32019-04-17

everybody very pleasant - and the backgroud music was such a relief from the musical noise one usually hears in waiting rooms

#42019-02-05

The doctor and assistant were wonderful!!! So friendly and warm. I am so used to doctors being rushed AND condescending. This was a great change!!

#52019-04-01

Dr. Ringpfeil is great. I'm glad that Dr. Haab recommended her.

#62019-05-08

The doctor's thoroughness and professionalism and bedside manner. Also the offioce music was very pleasant.

#72019-04-28

The way Dr.Ringpfeil and the medical assistant has communicated

#82019-05-26

Friendliness

#92018-08-31

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#102019-04-21

What can we do better?

(answers:373)

this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.

#12019-05-30

let people know about opportunity for free consultation with Jill(?) when making appointment.

#22010-09-13 11:24:22

Everything was great.

#32019-01-04

A sign in front of office to locate parking for first timers would be helpful.

#42019-04-13

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#52011-08-10 15:47:37

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#62011-03-11 14:29:03

Just do the same good job

#72018-11-03

Information for patients to take on latest findings/research in the field

#82019-03-05

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#92018-10-11

this is my first time so will let you know as time progresses

#102010-11-02 11:02:24
Customer Rating : 4.5

Based on 110 ratings