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# of surveys: 3771
Last updated: 02/12/2019 4:33 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the whole experience

#12019-10-03

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#22019-08-02

the doctor was comprehensive, concerned and frank

#32019-07-24

Everybody was friendly and helpfull.

#42019-07-25

Punctuality - Perfect Sense of humor of staff

#52019-04-15

The Dr. listened and was patient. I was nervous!

#62019-12-24

I love the decor of the office.

#72010-11-08 15:17:21

Everyone was friendly, office was nice and bright, bathrooom was clean.

#82019-05-13

I liked how the doctor gave me the prices of procedures that we discussed. Every doctor should do that!!

#92019-12-31

The prfessionalism of the staff and the attentiveness of the physician. Also the timliness of the staff.

#102011-01-26 08:55:26

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What can we do better?

(answers:373)

Nothing I can think of

#12019-03-17

Keep it up!

#22019-06-29

Nothing - excellent.

#32011-01-25 12:57:52

All my concerns were addressed, I was pleased.

#42011-03-11 11:53:21

The only downside is parking!

#52011-11-17 12:08:50

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#62011-07-28 15:11:23

Waiting time in reception area was too long.

#72019-04-03

This was a great experience and I would not change anything

#82020-02-16

Not a lot to improve on service is already top notch.

#92010-09-30 11:25:20

I can't think of anything else that you can do, everything was excellent.

#102020-01-01

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