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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Linda was very thorough and took time with me rather than rush me like she couldn't wait to get to the next patient. I've had that experience before so I appreciated that.

#12011-06-02 14:59:00

i liked the registration process. It was very efficient.

#22026-02-09

relaxing decor, classical music

#32025-08-18

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#42025-07-15

Office was very nice, comfortable atmosphere.

#52026-02-27

Dr. Ringpfeil is wonderful. I must say i've visited various dermatologist in the past and this is the first doctor that has touched my face. Very important to me so that was big believe it or not. Also very easy to talk to and you dont feel rushed.She explains well. i'm very satisfied with my visit.

#62025-04-01

I like the knowledge and confident in Dr Ringpfeil.

#72010-12-16 12:15:00

It was a comphrehensive examination ..

#82025-02-28

The office has a very relaxed setting this was the most comfort that I ever felt going to any doctors office, and also great music, you guys we here from me around the holidays and after my outcome with the other specialist!!! Thanks again!! Service AAAAA+++++++++

#92025-08-07

the fact that the garbage cans in the bathroom opened electronically.

#102012-10-16 11:13:16

What can we do better?

(answers:373)

Its hard to find anything that you guys didn't do correct. Keep up the good work

#12011-08-03 11:52:57

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#22026-01-07

I think that you should just mkae the vists a little bit quicker, and thats all.

#32010-10-27 08:46:34

please make a reminder call. I checked my cell for one and you hadn't.

#42025-09-02

this is my first time so will let you know as time progresses

#52010-11-02 11:02:24

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#62025-08-15

Keep up the good work!

#72025-08-17

You guys give excellent service

#82010-10-04 15:02:52

open an office in NJ

#92025-10-17

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#102010-10-13 09:38:13

Customer Rating : 4.7

Based on 637 ratings