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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor is exceptionalyy easy to talk to. Excellent people skills!

#12025-08-19

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#22025-10-15

Everyone was very nice! Thankyou for all your help!

#32025-06-07

Physician and medical assistant were both very friendly

#42025-07-01

office is clean

#52011-05-02 14:47:10

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#62011-01-05 15:21:33

I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..

#72010-11-10 08:24:10

The Dr. was excellent in every way !

#82011-04-18 11:48:00

The doctor and assistant were wonderful!!! So friendly and warm. I am so used to doctors being rushed AND condescending. This was a great change!!

#92025-06-28

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#102026-01-25

What can we do better?

(answers:373)

Keep up the thinks you are doing....

#12025-11-03

I wish there is a more flexible schedule for the morning visit.

#22010-12-16 12:15:00

There is nothing I can even think of! Wonderful Staff!!

#32011-09-09 15:04:20

Hard to say, this was a short visit and the service and treatment, as far as I can tell, were excellent

#42026-03-15

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#52011-07-11 11:52:49

Appointments on Fridays

#62010-09-27 09:26:48

No comments at this time.

#72026-04-12

please make a reminder call. I checked my cell for one and you hadn't.

#82026-02-05

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#92011-03-21 10:03:43

Nothing, my visit was great.

#102025-09-11

Customer Rating : 4.7

Based on 637 ratings