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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The unhurried time spent by everyone

#12010-11-30 10:51:14

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#22026-02-05

good service

#32011-04-19 10:17:20

the staff was extremely friendly, polite and worked well with my 6 year old

#42025-12-13

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#52026-07-01

quickness of the whole process design and comfort of the offices

#62025-11-23

Everything was great. Very prompt, attentive service. Thank you.

#72026-03-04

Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!

#82026-03-02

appreciated the thorough explanation from the doctor and the instant research on a product I wanted to know more about

#92026-05-10

the Dr

#102026-06-03

See more patient answers >>

What can we do better?

(answers:373)

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#12026-06-21

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#22011-08-10 15:47:37

Can't think of anything staff were very helpful

#32026-07-01

Loved all the options for appointments, very appreciative. Thank you

#42011-02-23 17:51:48

Everything was great! No further suggestion at this time.

#52025-11-14

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#62011-07-26 14:19:25

No complaints at all, but since you asked, receptionist today could have been "warmer"

#72010-08-25 10:41:35

Too Early

#82026-02-28

I am very satisfied now.

#92026-01-23

Just keep up the good work!

#102026-05-15

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Customer Rating : 4.7

Based on 637 ratings