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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Love the technology. Dr. listened well to my concerns and was attentive.

#12026-09-28

This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!

#22012-12-03 17:05:27

Very efficient!

#32025-10-26

Everyone was extremely welcoming, pleasant and professional. I felt very secure with the knowledge and professional, caring treatment by both the doctor and her assistant.

#42026-05-06

Jenny took the time to address all my concerns and gave me great advice. She was very professional, very knowledgeable, and friendly

#52011-05-27 09:49:17

nope. i've been to a lot of dermas and i never felt so positive, hopeful. thank you!!!

#62026-05-22

Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.

#72011-01-31 10:42:48

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#82026-04-22

thoroughness of staff

#92026-07-16

The MD had a conprehensive plan for the dermatological care of my son

#102026-07-18

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What can we do better?

(answers:373)

Shorter wait, but not much else.

#12026-01-02

before prescribing a very expensive treatment, inform the patient you are doing so.

#22025-11-28

You can't improve upon excellence.

#32026-09-15

Keep doing the same thing.

#42026-06-07

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#52011-05-05 13:30:08

Keep up the great work!

#62011-03-03 11:57:42

The restroom could be cleaner.

#72011-01-19 08:56:51

relocate to our area (just kidding)

#82026-04-02

everything was fine

#92011-02-24 15:01:34

nothing everything is fine as is.

#102026-01-27

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