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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Didn't feel rushed like most doctor's offices

#12011-04-12 08:58:12

Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.

#22026-07-10

comfortable setting, nice office, helpful/polite staff

#32026-10-02

It is clearly evident taht Dr. Ringpfeil is genuinely motivated by listening to your full symptoms, issues and then selecting the approach that is best for you. I scheduled my appt with the hopes of undergoing pricey treatments. Rather than signing me up and taking my check, she insisted that we first address the cause of my problems. Obviously, her goal is to heal the patient, not simply select the treatments that would be most lucrative for her. Impressive.

#42026-02-09

It was a very good experience in all - see you next year!

#52025-11-05

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#62011-04-19 09:23:01

Friendliness

#72026-01-03

I loved how friendly and nice everyone was. It was the greatest doctore visit I have ever had.

#82025-12-17

Friendliness of the receptionist and Dr. Ringpfeil's expertise

#92025-11-24

Everyone was friendly, office was nice and bright, bathrooom was clean.

#102025-12-07

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What can we do better?

(answers:373)

I think I was served most excellently. I cannot thing of anything to add.

#12026-03-08

Everything was wonderful - no complaints at all!

#22026-03-14

no complains

#32026-08-10

More chairs in the waiting room. More parking spaces.

#42010-09-15 12:08:01

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#52010-11-10 12:28:11

everything was beyond my expectations . No doctor has ever given me such a complete exam

#62010-10-07 10:02:42

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#72026-04-01

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#82026-09-07

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#92011-09-14 09:34:31

keep up what your doing

#102010-09-23 14:03:13

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