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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everything was great!

#12025-11-20

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#22025-07-02

I liked how she listened to my issues and is addressing them aggressively. I've seen too many Dermatologists who don't seem to know how to go about treating me.

#32025-05-22

EVERYONE WAS VERY NICE AND FRIENDLY AND I ESPECIALLY LIKED EVRYONES SMILE!

#42010-12-14 11:35:36

the office looks great, doctor is very nice and helpful

#52025-10-28

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#62025-11-21

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#72010-11-29 13:58:59

Pleasant staff

#82025-06-27

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#92025-10-25

nope. i've been to a lot of dermas and i never felt so positive, hopeful. thank you!!!

#102026-01-02

What can we do better?

(answers:373)

Can't imagine any better first impression.

#12011-02-24 14:49:37

Give me a good report!!!!!!

#22025-12-21

before prescribing a very expensive treatment, inform the patient you are doing so.

#32026-05-01

Everything was great.

#42026-02-08

Great practice

#52011-03-14 13:52:46

just continue listening which is so important

#62026-01-16

smile more

#72010-09-09 10:34:11

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#82011-02-22 11:25:39

can't think of anything

#92011-12-12 10:13:47

Service was excellent!

#102010-09-30 13:09:12

Customer Rating : 4.7

Based on 637 ratings