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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Friendliness of the staff.

#12025-09-12

The office atmosphere: paintings, light fixtures.

#22026-01-19

Knowledgable and friendly staff.

#32026-01-19

the fact that the garbage cans in the bathroom opened electronically.

#42012-10-16 11:13:16

very warm friendly staff

#52025-12-03

Loved everything! Thank you so much

#62025-07-29

Artwork, National Geographic

#72011-05-18 16:03:39

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#82026-02-20

I was very happy to be able to get an appointment so quickly. The doctor was very thorough.Also, now I know what do do the next time my problem reappears and know that it can be taken care of.

#92025-07-28

The doctor was very attentive.

#102010-12-08 09:37:02

What can we do better?

(answers:373)

I was very pleased!!

#12026-04-04

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#22010-10-12 12:10:30

Nothing!

#32025-07-20

No complaints at all, but since you asked, receptionist today could have been "warmer"

#42010-08-25 10:41:35

Please send out paperwork in advance for pediatric patients

#52025-08-21

n/a

#62026-01-19

Nothing - excellent.

#72011-01-25 12:57:52

Keep it up!

#82025-09-22

frankly, everything was excellent

#92011-08-01 16:26:25

I'm completely satisfied, thank you.

#102010-11-09 11:24:08

Customer Rating : 4.7

Based on 637 ratings