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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I like the waiting room.

#12026-01-23

The doctor was very personable, she explained each procedure in detail and answered all my questions. Dr. Ringpfeil has a very pleasant and reasurring mannaer, here staff is very efficent and welcoming.

#22025-11-20

Linda and the medical assistant were wonderful

#32011-09-16 11:42:32

All

#42026-02-11

The time the doctor spent with me.

#52025-08-14

EVERY ONE WAS REALY NICE

#62026-02-13

The doctor and physicians assistant were both very professional and knowledgeable.

#72026-04-21

Everyone was very pleasant and I very much appreciated the fact that there was no waiting for either the medical assistant or the doctor. Thank you!

#82025-10-10

The doctor's knowlegde of our needs & her eagerness to help get things treated quickly.

#92025-08-05

The doctor's way of explaning everything.

#102025-10-25

What can we do better?

(answers:373)

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#12011-07-26 14:19:25

Maybe some more magazines for the guys. I`ll bring a few in...

#22025-10-19

Well basically there is no need because your doing a very good job.

#32010-10-04 16:54:13

I can't think how anything could have been better.

#42025-06-05

Can not be better!

#52011-04-05 09:29:32

All aspects of care were remarkable--much better than I've encountered elsewhere.

#62025-12-29

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#72010-12-13 11:23:03

less waiting time in the room

#82025-09-20

excellent service

#92025-10-04

Everything was good

#102011-03-08 15:22:54

Customer Rating : 4.7

Based on 637 ratings