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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#12025-04-22

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#22025-10-12

Very efficient, quiet, and clean.

#32025-12-22

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#42025-05-31

Very little wait time, which is so appreciated! Very comfortable atmosphere. Really a wonderful appointment.

#52011-06-02 16:32:12

The docotr was very nice and helpful!

#62025-08-17

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#72025-05-01

Very good service

#82025-06-02

The general friendliness, and knowledgeability of the Dr and staff.

#92025-05-24

everything

#102025-01-03

What can we do better?

(answers:373)

The restroom could be cleaner.

#12011-01-19 08:56:51

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#22011-02-07 10:50:14

Its hard to find anything that you guys didn't do correct. Keep up the good work

#32011-08-03 11:52:57

keep up what your doing

#42010-09-23 14:03:13

Only the 30 minute wait time really should be shortened.

#52025-09-11

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#62011-07-26 14:19:25

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#72011-02-21 10:56:55

keep up what your doing

#82010-09-23 14:03:13

More convenient office hours for those who work during the day. Perhaps one evening?

#92011-03-16 11:16:24

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#102025-01-05

Customer Rating : 4.7

Based on 637 ratings