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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor was friendly and very thorogh -- I didn't feel rushed.

#12026-04-30

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#22012-10-16 12:55:55

nope. i've been to a lot of dermas and i never felt so positive, hopeful. thank you!!!

#32026-02-15

The doctor's knowlegde of our needs & her eagerness to help get things treated quickly.

#42026-05-19

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#52026-01-03

the music and decor of the facility

#62025-08-29

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#72025-09-06

Did not have to wait at all. Other places I would wait 4 hours or more.

#82010-11-10 08:57:14

being seen promptly

#92025-10-28

Yes, I liked Dr. Ringpfeil's attentive, friendly demeanor and the fact that she expained things well, making available every sort of treatment, but also making clear what was needed/recommended and what could/should be skipped in a sensible, conservative approach.

#102026-03-13

What can we do better?

(answers:373)

Couldn't be better!

#12026-05-07

I really am not sure how you could improve. The visit was actually relaxing.

#22026-02-20

website access to new patients more visable on site

#32026-03-14

frankly, everything was excellent

#42011-08-01 16:26:25

I am perfectly happy, which is why i keep returning.

#52011-10-03 12:18:59

do not change a thing

#62025-06-17

No changes recommended at this time.

#72025-12-22

can't think of anything.

#82025-09-25

Magazines in the examining room to read while I waited for the doctor (I get bored easily).

#92025-10-16

more than adequate service!

#102025-12-08

Customer Rating : 4.7

Based on 637 ratings