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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#12011-04-19 09:23:01

Your neatness. The orange uniforms give a cheery, clean appearance to the practice.

#22025-07-09

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#32010-11-29 13:58:59

There didn't seem to be an overload of other patients in the office, which is what I am normally used to from other offices.

#42011-01-04 15:49:01

Dr made eye contact and listened to my concerns....

#52025-12-01

Dr. Ringpfeil

#62025-08-27

The doctor was very clear and extremely thorough along with being pleasant. She makes her patients comfortable.

#72025-11-13

The cleanliness of the office, friendliness of the staff...I am very satisfied with my visit!

#82011-10-28 10:22:57

Friendly staff and very nice office space

#92011-05-27 14:24:47

Friendliness of office staff and professionalism of doctor.

#102011-01-17 16:36:22

See more patient answers >>

What can we do better?

(answers:373)

this computer system doesnt show the full anser in some cases. and some required tabs shouldnt be required, like cell phone and work phone.

#12026-03-30

Can't think of anything, all was excellent.

#22011-05-03 10:51:30

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#32010-11-10 12:28:11

Everything was great! and everyone was very nice.

#42010-10-19 10:16:48

Everything was great

#52025-06-12

Keep me informed of specials on products that might be good for my skin.

#62011-01-05 16:01:31

Better parking?

#72025-06-15

Keep it up!

#82025-06-30

relocate to our area (just kidding)