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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Efficiency

#12025-06-29

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#22025-09-02

The aesthetician was great, very straight forward and running on time!

#32011-05-05 13:30:08

jenny's attention was excelent

#42011-11-30 09:16:36

I liked the staff, the office, decor, music and the overall atmosphere. I felt comfortable. I will definitely recommened this practice in the future.

#52025-08-31

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#62026-02-07

Dr. was very attentive to my needs and laid out the complete treatment plan, including what may or may not be covered by insurance.

#72026-03-31

love the new office!!!!

#82025-11-21

the Dr

#92025-07-19

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#102025-05-29

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What can we do better?

(answers:373)

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#12010-12-15 19:35:32

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#22011-09-14 09:34:31

you cannot serve me any better than I was served today

#32026-03-24

very satisfied

#42010-10-13 11:22:48

Cookies and Milk! Seriously, I love coming in and being seen promptly. More importantly, I like the fact that the doctor was not distracted and there was not a single interruption.

#52025-07-23

Nothing, Thank you so much.

#62011-03-04 10:10:02

Keep it up!

#72025-12-23

All fine

#82026-04-24

Everything was perfect today

#92010-10-05 10:42:21

Excellent, no improvement needed.

#102026-01-04

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