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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

nice music!

#12025-05-22

I thought it was great, especially when compared to other dermatologists I have been to! Very professional and knowledgable.

#22026-04-26

Friendly attentive staff and very nice ambience (love the art work!)

#32025-08-12

informative and efficient

#42012-09-05 09:52:41

appreciated the thorough explanation from the doctor and the instant research on a product I wanted to know more about

#52025-12-29

visit was great

#62025-10-29

I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too

#72011-10-19 12:56:42

Ambiance and cleanliness of the office; informative, highly professional staff. Overall, this was a very pleasant experience.

#82025-07-25

everything was wonderful.

#92025-08-14

There didn't seem to be an overload of other patients in the office, which is what I am normally used to from other offices.

#102011-01-04 15:49:01

What can we do better?

(answers:373)

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#12011-09-14 09:34:31

keep on what you are doing because you are doing a good job

#22025-11-06

Everyone and everything is excellent!

#32011-03-23 10:51:26

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#42025-09-20

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#52026-04-01

I am new here, so I don't have any suggestions at this time

#62026-02-05

your office was just as described to me, most impressive!

#72011-09-07 11:57:29

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#82011-06-02 13:39:55

Nothing that I could think of would be better.

#92025-12-16

Keep up the good work!

#102025-08-08

Customer Rating : 4.7

Based on 637 ratings