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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#12026-01-14

EVERY ONE WAS REALY NICE

#22026-03-09

The entire visit was a calming and pleasurable experience. The Dr. was superb. She was knowledgeable, attentive and genuinely listened. Jill is very personalble. The staff was very friendly. Melissa was really great. Truly the best experience that I have had in a Dr's office.

#32010-11-08 14:00:01

How great the Doctor was

#42026-09-16

thoroughness and timeliness of the doctor

#52026-02-23

colors and plants

#62010-12-13 11:23:03

You LISTEN AND YOU HEAR

#72026-02-09

quickness of the whole process design and comfort of the offices

#82026-02-13

Lovely environment, sunny, spotless and relaxing classical music

#92026-08-30

Climate and environment

#102026-02-18

What can we do better?

(answers:373)

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#12010-09-30 09:51:55

shorter wait time for new patient appointment.

#22026-05-30

Shorter wait

#32026-05-17

keep on on trying to do your best

#42026-08-19

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#52011-06-02 13:39:55

couldnt be any better

#62026-03-16

I was very pleased!!

#72026-05-30

Don't change anything, it's excellent.

#82010-11-08 15:17:21

Can't think of anything, all was excellent.

#92011-05-03 10:51:30

The service is wonderful nothing needs to be changed.

#102026-02-07

Customer Rating : 4.7

Based on 637 ratings