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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Physician was very excellant in explaining treatment and cause of skin problem.

#12025-02-26

choice of music - French, Brazilian, etc appreciated being called when a cancellation opened up an appointment for me that was sooner than my originally scheduled appointment

#22025-05-30

Talking with the Physician

#32025-09-28

Professionallism

#42025-07-20

Excellent explanations by Dr. Ringpfeil along with knowledge and treatment. The option to fill out the form on the computer was great.

#52025-09-07

Explanation by both DR. and assistant Thanks!

#62024-12-14

The Dr. saw us on time. No waiting.

#72025-10-23

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#82025-06-25

Punctuality of apointment.

#92025-11-04

Didn't have to wait long to see to get into the room, or for the doctor to come in. The doctor & medical assistant took the time to explain the medications, when I should take them, how much I should use and what they would do to my skin.

#102025-04-30

What can we do better?

(answers:373)

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#12011-07-12 14:35:20

This visit was great.

#22025-02-12

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!

#32025-06-01

Can't think of anything. I feel good about this visit.

#42010-09-09 11:47:56

not sure yet

#52025-03-13

Have some toys or children books in the waiting room

#62025-08-01

I was more than pleased with my first visit; a very warm and professional office

#72011-03-09 09:12:38

No complaints at all, but since you asked, receptionist today could have been "warmer"

#82010-08-25 10:41:35

nothing just keep up the good work.

#92025-09-17

Appointments on Fridays

#102010-09-27 09:26:48

Customer Rating : 4.7

Based on 637 ratings