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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#12025-03-21

The cleanliness of the office, friendliness of the staff...I am very satisfied with my visit!

#22011-10-28 10:22:57

I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!

#32011-09-22 13:13:46

Everything was great and the people were very friendly.

#42025-02-10

Excellent service; thanks for not making me wait to be seen, like I do in every other doctor's office!

#52011-06-08 09:39:58

This is an amazingly professional as well as patient-oriented practice. Thank you! I will highly recommend your practice to everyone.

#62012-08-31 09:32:27

I liked the fact that they took me in right away and everyone was very pleasant.

#72011-11-02 12:13:13

No waiting!

#82012-09-06 10:30:16

The professionalism yet friendliness of the entire staff

#92025-10-27

very professional

#102010-11-30 07:53:54

What can we do better?

(answers:373)

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#12025-12-21

No comments, everything is great.

#22011-02-21 13:37:17

Top rate service. A great total experience.

#32025-03-17

Nothing - excellent.

#42011-01-25 12:57:52

I can't think of anything else that you can do, everything was excellent.

#52025-12-01

all good

#62010-10-14 12:21:49

N/A. Everything was great!

#72025-11-24

every thing was great!

#82025-09-04

you can not top anything. this is the best run office and staff that I have ever been in.

#92011-05-26 11:49:32

just continue listening which is so important

#102025-07-11

Customer Rating : 4.7

Based on 637 ratings