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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked the friendlyness and professionalism of the staff and the MD. I was very impressed with the thorough examination I received and the way the MD explained what she found on that exam.

#12025-10-22

I liked how they wanted to know about past experiences and history and seemed to take that into account and also thought outside the box. Very personable, friendly, yet right to the point.

#22025-12-17

Excellent explanations by Dr. Ringpfeil along with knowledge and treatment. The option to fill out the form on the computer was great.

#32026-03-26

best waiting room decor ever enjoyed talking to doctor

#42011-01-12 08:19:57

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#52026-01-27

I definitely liked Dr. Ringpfeil since she was thorough and attentive to my questions.

#62025-06-09

Art work

#72025-08-11

The doctor was friendly and very thorogh -- I didn't feel rushed.

#82026-01-10

The professionalism yet friendliness of the entire staff

#92026-03-22

I did not have to wait to be seen at all. From the start of my visit until I walked out the door the doctor & staff were very professional & took the tim to answer my questions and listen to me also. I have been seen by other dermatologist and I was defibately impressed here.+++A+++ Higly recommended.

#102026-01-17

What can we do better?

(answers:373)

any information on services provided for enhancing skin apperance

#12025-11-23

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#22025-10-12

Couldn't be better!

#32025-06-09

Service was excellent, keep up your service as is.

#42025-11-24

Parking was a little tight.

#52011-06-09 15:52:46

I did not have any issues. The service was great.

#62025-11-04

we are okay

#72025-07-05

Less wait time for an appointment.

#82010-11-17 15:23:04

I would like to get in with the doctor. I also would like more than one option presented to me. Also, it would be nice to be offered more natural alternatives, or integrative treatments.

#92011-08-10 15:47:37

everything was beyond my expectations . No doctor has ever given me such a complete exam

#102010-10-07 10:02:42

Customer Rating : 4.7

Based on 637 ratings