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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I appreciate not being sold on any products I don't want or need :)

#12011-04-12 08:22:32

Didn't feel rushed like most doctor's offices

#22011-04-12 08:58:12

ambiance, music and moood of office was upbeat yet happily calm today!

#32025-07-28

I admired the advanced technology used by the office. I am all for the use of technology.

#42011-05-05 10:59:36

Beautiful Office and Wonderful Staff!

#52025-05-16

welll...besides the freeezing sensation applied to my paipai, i loved the paintings...for sure

#62025-10-14

Everything was great!!!!!! I am so glad I found this place!

#72026-02-26

How great everyone treats you here!

#82026-04-27

Office was very nice, comfortable atmosphere.

#92025-08-14

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#102011-04-15 08:36:16

What can we do better?

(answers:373)

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#12025-09-05

I am perfectly happy, which is why i keep returning.

#22011-10-03 12:18:59

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#32011-07-27 15:04:39

Keep up the great work!

#42011-03-03 11:57:42

watercooler in waiting room.

#52025-12-18

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#62010-08-23 17:00:56

service was excellent

#72025-10-09

Can't everything was excellent!!!

#82011-12-06 11:22:30

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#92026-03-30

more relaxing music

#102025-08-15

Customer Rating : 4.7

Based on 637 ratings