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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I was pleased that the Dr acknowleged my children and was patient with them during the visit.

#12025-11-17

Jennifer was very helpful and professional. I really appreciated her advice on my skincare.

#22011-10-19 17:13:56

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#32026-08-21

visit was great

#42025-10-13

Everyone was attentive and friendly. The music in the waiting room was beautiful.

#52025-10-18

Beautiful Office and Wonderful Staff!

#62026-09-12

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#72010-12-16 10:06:03

I felt the doctor really took the time to listen to me, as well as explain all of the important medical information.

#82025-09-20

The staff was thorough and extremely friendly, I felt welcomed and well informed.

#92011-12-01 14:56:48

The doctor was very thorough.

#102026-02-09

See more patient answers >>

What can we do better?

(answers:373)

Improve the movement of the mouse on its pad.

#12025-12-16

No changes needed.

#22026-06-26

There's nothing better, u already doing well.

#32026-03-24

Everything was great!

#42011-02-17 17:11:54

don't think you could!!

#52025-12-29

more availability for appointments.

#62026-01-22

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#72011-02-21 10:56:55

Don't know, you guys did a great job.

#82026-05-30

You were great. No suggestions

#92026-05-19

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#102010-12-07 10:07:04

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings