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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

i would like to think more about that

#12025-12-12

Dr. Ringpfeil has an excellent manner and seems extremely competent. She inspires confidence.

#22026-04-15

Everything is very efficient!

#32025-05-14

I felt the doctor really took the time to listen to me, as well as explain all of the important medical information.

#42026-01-27

Everything even your choice of music.

#52025-10-02

Parking

#62025-09-24

EVERY ONE WAS REALY NICE

#72025-10-04

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#82025-09-26

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#92026-01-14

I thought the staff and the Doctor was extremely proffesional and courteous. I had a positive first experience and will continue to visit.

#102025-10-20

What can we do better?

(answers:373)

I was very pleased!!

#12025-11-18

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#22011-07-26 14:19:25

Can't think of a way to better your service; it was excellent.

#32026-01-20

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#42010-12-15 19:35:32

all good

#52010-10-14 12:21:49

You were amazing

#62010-09-28 09:24:38

I am very satisfied now.

#72025-10-27

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#82025-08-13

keep up the good work. you have an excellent service and your office is great

#92026-02-02

Thank you

#102011-02-23 17:11:29

Customer Rating : 4.7

Based on 637 ratings