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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I loved the way Dr.Ringpfeil listened to my concerns and I also loved the fact that Dr. Ringpfeil very clearly expressed her views. I think she is an excellent doctor.

#12026-03-18

I have been to a number of derm docs....often it seems as though they have you try this or that but never seem to have a clear plan as to how they will treat ALL of the issues at hand. Thank you for taking the time to address each one of my concerns.

#22026-09-03

I liked that Dr. Ringpfoil was very through and caring.

#32026-01-17

friendly, quick, thorough

#42026-07-20

every one was extremely friendly and helpful, loved the doctor

#52026-05-10

Dr made eye contact and listened to my concerns....

#62026-08-15

the atmosphere alomg with the professionalism of the staff.

#72026-01-31

politeness

#82025-12-03

Ability to use computer to fill in info

#92025-11-25

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#102011-11-17 12:08:50

What can we do better?

(answers:373)

If you continue the same level of care that I received today, I will be thrilled.

#12025-12-11

more availability for appointments.

#22025-12-28

I am very satisfied with my experience at Ringpfeil Dermatology. I travel to get here and it is worth the drive!

#32010-10-21 14:58:02

Can't think of anything right now.

#42010-10-21 15:50:32

It's a little warm in the office.

#52025-12-10

service wonderful!

#62011-01-03 11:45:01

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#72026-03-20

that you can call the insured company ehen there's a problem

#82026-04-25

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#92010-11-04 13:29:14

I would have liked to pay in cash but the receptionist had no change.

#102026-03-24

Customer Rating : 4.7

Based on 637 ratings