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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

It is very impressive and comforting the way that Dr. Rignfeil listens to what you say. I also appreciate her "holistic" approach to issues which effect your body.

#12011-05-04 12:13:25

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#22026-01-11

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#32025-04-30

the personalized acne regiment.

#42026-01-26

Nice staff and doctor

#52025-11-01

Doctor's thoroughness and bedside manner (and great blue eyes).

#62026-02-02

The docotr was very nice and helpful!

#72025-05-21

Pleasant staff

#82025-04-09

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#92025-10-02

The help desk (reseptionist/m.a) was phenomenal!

#102025-09-06

See more patient answers >>

What can we do better?

(answers:373)

Can't think of anything right now.

#12010-10-21 15:50:32

I wish there is a more flexible schedule for the morning visit.

#22010-12-16 12:15:00

I cant think of anything

#32025-06-10

Nothing I can think of

#42026-02-27

watercooler in waiting room.

#52025-04-26

A little warmer temperature.

#62010-09-09 16:03:32

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#72010-10-13 09:38:13

don't change a thing!

#82025-05-29

Everything was perfect today

#92010-10-05 10:42:21

don't see how you could improve anything

#102011-01-12 08:19:57

see more patient answers >>