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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#12012-12-10 09:51:20

Very Professional and Friendly. Would definitely recommend to friends and family.

#22026-02-13

Doctor took the time to asnswer questions; computer technology

#32025-09-19

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#42026-01-16

I normally am turned off by palatial offices, but the office is so aesthetically beautiful, the fittings and art work so exquisite, that I am filled with admiration.

#52025-12-11

no everything was great. everyone is so wonderful

#62025-09-19

Efficiency

#72025-12-01

The office is beautiful and the Dr. and MA was very attentive

#82011-04-25 09:15:09

Friendly faces pleasant people wonderful and comfortable atmosphere.

#92025-11-02

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#102025-06-21

What can we do better?

(answers:373)

everything was wonderful

#12010-08-25 12:47:35

The music in the waiting area could be a bit softer.

#22025-05-12

I'm sending my whole family here. It's wonderful.

#32026-04-22

Just keep up the good work!

#42025-06-15

Everything was well above my expecatations.

#52025-08-23

Have some toys or children books in the waiting room

#62026-04-21

Nothing, my visit was great.

#72025-11-15

No comments at this time.

#82026-03-13

Don't change anything, it's excellent.

#92010-11-08 15:17:21

My first time experience was great and there are no improvements that I can suggest at this time.

#102025-07-26

Customer Rating : 4.7

Based on 637 ratings