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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Linda was very thorough and took time with me rather than rush me like she couldn't wait to get to the next patient. I've had that experience before so I appreciated that.

#12011-06-02 14:59:00

NO WAITING,THANK YOU !

#22025-08-09

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#32025-06-22

Art work

#42025-09-21

Everyone was very nice!

#52025-03-06

Fast, fun, very pretty office, excellent art works

#62010-12-07 10:07:04

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#72025-02-15

Staff professionalism,crisp action,friendly engagement,and a well designed entry area.

#82011-09-21 17:08:06

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#92025-07-22

Medical Assistant was really friendly.

#102025-03-22

What can we do better?

(answers:373)

More chairs in the waiting room. More parking spaces.

#12010-09-15 12:08:01

More appointment availability either early or later (before or after the normal 9-5 workday)

#22010-08-23 16:22:28

no complaints

#32025-05-22

everything was wondurful. Thanks!

#42025-03-09

Keep up the good work!

#52025-07-06

Later evening hours and/or weekend hours.

#62011-05-27 15:59:15

all good

#72010-10-14 12:21:49

A sign in front of office to locate parking for first timers would be helpful.

#82025-07-26

No recommendations - very satisfied/pleased with everything about the visit and the office and the Doctor and her assistants. thank you to everybody for makinng me feel so comfortable (i was verrrrrry nerous)!!

#92025-03-31

keep doing what you did.

#102011-03-11 14:14:27

Customer Rating : 4.7

Based on 637 ratings