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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Very nice office, everyone was very friendly and helpful

#12010-11-29 15:16:15

The entire staff was very kind. Linda made me feel safe throughout the procedure.I also enjoyed the art which was beautifully displayed.

#22012-12-14 09:58:48

This was an emergency appointment, and you all took wonderful care of me!!! Thanks so much!

#32025-09-30

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#42025-11-03

Everyone was friendly and helpful. We did not feel rushed at all and that is wonderful. Thanks!!

#52011-11-29 10:38:27

Liked the all the friendliness of the doctor's assistants and the doctor as well. also loved the brightness and colors of the waiting room.

#62026-01-03

Friendliness and professionalism

#72025-11-29

Very knowledgeable and good at explaining the condition.

#82025-07-01

Everyone was extremely friendly. Doctor was fantastic. Would highly recommend.

#92025-12-04

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#102025-11-01

What can we do better?

(answers:373)

not sure yet

#12025-12-06

Shorter wait

#22025-10-23

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#32025-08-03

Everything was great thanks!

#42011-02-25 11:46:15

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#52010-10-13 09:38:13

Keep me informed of specials on products that might be good for my skin.

#62011-01-05 16:01:31

Everything was great!

#72025-08-11

Everything was well above my expecatations.

#82025-07-12

fantastic service

#92025-12-08

service was excellent

#102025-09-14

Customer Rating : 4.7

Based on 637 ratings