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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#12025-05-26

The physician and the art!

#22025-06-30

I liked the computers.

#32025-03-09

Everyone was very friendly

#42025-09-25

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#52025-06-10

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#62025-07-21

Music. Dr. Ringpfeil. MA/Kathleen.

#72025-05-16

I thought everyone was very professional and nice.

#82025-08-10

Overall friendliness of the staff. Atmosphere was very comfortable.

#92025-05-16

comfortable setting, nice office, helpful/polite staff

#102025-02-07

See more patient answers >>

What can we do better?

(answers:373)

Always laugh at my jokes.

#12024-12-16

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#22025-07-16

everything was fine

#32011-02-24 15:01:34

Everything was great thanks!

#42011-02-25 11:46:15

Send the paperwork to my home address in advance of appointment. Provide better reading material in the reception area.

#52025-11-11

Everything was great! No further suggestion at this time.

#62025-04-05

So far, everything is great. Looking forward to future visits.

#72024-12-12

No complaints at all. Excellent experience

#82010-09-30 10:38:51

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#92011-01-31 10:42:48

Nothing!

#102025-03-19

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