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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Novel use of computers

#12026-07-07

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#22026-06-14

Did not have to wait at all. Other places I would wait 4 hours or more.

#32010-11-10 08:57:14

I didn't feel rushed when asking questions - the staff took the time to explain answers well.

#42026-01-29

Very knowledgeable and good at explaining the condition.

#52026-07-15

Everything was great!

#62026-09-26

Electronic Files

#72010-11-15 12:09:12

I love the Edith Piaf music being piped in - that was an awesome touch.

#82026-06-20

Everyone was friendly, yet professional

#92026-06-19

THE MUSIC! WOW. IT REALLY WAS AMAZING. PLEASE DO A BEST OF CD.

#102026-06-13

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What can we do better?

(answers:373)

Appointments on Fridays

#12010-09-27 09:26:48

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#22010-12-13 11:23:03

Can't think of a thing. I was very impressed.

#32010-09-27 14:45:03

Everything was well above my expecatations.

#42026-04-23

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#52025-12-27

more than adequate service!

#62025-11-17

All my concerns were addressed, I was pleased.

#72011-03-11 11:53:21

It's a little warm in the office.

#82026-03-15

do not change a thing

#92026-05-29

I was more than pleased with my first visit; a very warm and professional office

#102011-03-09 09:12:38

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Customer Rating : 4.7

Based on 637 ratings