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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I really appreciated how knowledgeable the doctor was about my condition. I also felt that she listened well and considered my opinion. Great job! Cant wait to come back.

#12012-06-14 15:35:48

I liked that Dr.Ringpfeil answered all of my questions, and spent time with me going over all the problems.She is very helpful and knowlegable.

#22025-12-13

the atmosphere alomg with the professionalism of the staff.

#32026-05-07

the Dr

#42026-07-03

The staff were very professional and service was above those i have had in the past.

#52011-03-29 09:40:00

This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.

#62026-03-08

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#72025-10-20

everyone was very friendly and didn't make me feel self conscious.

#82011-06-01 18:06:14

Friendliness of all staff.

#92026-02-09

The computer registration

#102026-08-11

See more patient answers >>

What can we do better?

(answers:373)

Don't change anything, it's excellent.

#12010-11-08 15:17:21

I cant think of anything

#22026-02-25

music in office was just okay

#32025-09-28

Everything was great!

#42011-02-17 17:11:54

Can't think of a thing

#52026-06-18

There is a problem with availability of parking during busy week days.

#62026-08-28

Just do the same good job

#72026-07-28

it's a little thing, but when you enter an office and ask the receptionist attending to you how are you, she say fine, but does not inquire how you are, and is not engaging, I just think its rude.

#82025-09-23

Well basically there is no need because your doing a very good job.

#92010-10-04 16:54:13

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#102010-10-04 12:14:56

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings