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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked how the doctor gave me the prices of procedures that we discussed. Every doctor should do that!!

#12025-01-06

The Dr. was excellent in every way !

#22011-04-18 11:48:00

Talking with the Physician

#32025-02-22

The office atmosphere: paintings, light fixtures.

#42025-11-30

Having Alana accompany me from start to finish of the appt. It was comforting.

#52011-04-28 17:24:05

Everyone was very nice! Thankyou for all your help!

#62025-06-01

The cleanliness of the office, friendliness of the staff...I am very satisfied with my visit!

#72011-10-28 10:22:57

I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.

#82025-01-04

Everyone was very nice!

#92025-08-01

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#102025-08-31

What can we do better?

(answers:373)

totally satisfied with everything

#12025-07-12

?water cooler in the waiting room?

#22025-07-20

Everything was great

#32010-11-04 12:31:22

I was served perfectly

#42011-02-14 08:46:29

Keep doing what you're doing.

#52025-01-06

Being able to get an appointment at the time of the outbreak.

#62025-08-30

do not change a thing

#72025-05-08

Just keep up the good work!

#82025-06-05

everything was wonderful

#92010-08-25 12:47:35

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#102010-12-15 19:35:32

Customer Rating : 4.7

Based on 637 ratings