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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked the computers.

#12026-03-20

The doctor didn't rush

#22025-06-29

The doctor was very clear and extremely thorough along with being pleasant. She makes her patients comfortable.

#32025-09-02

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#42025-07-14

Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.

#52011-01-12 12:15:01

Just friendliness.

#62011-01-05 14:23:47

everyone seemed genuinely friendly.

#72025-10-30

everything is very thorough and comprehensive

#82011-11-02 11:42:46

Clean, bright, well appointed office

#92026-04-09

Dr. Ringpfeil has a great bedside manner and is very patient. Loved the art work!

#102011-04-11 16:33:05

What can we do better?

(answers:373)

u r awesome, make everything FREE!, haha jk, worth every penny!

#12011-12-21 17:29:36

fantastic service

#22025-06-02

can't think of anything.

#32025-08-10

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#42011-06-02 14:18:32

So far, everything is great. Looking forward to future visits.

#52025-10-29

keep up the good work. you have an excellent service and your office is great

#62026-01-24

Complimentary BMW with first visit

#72026-03-19

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#82010-10-13 09:38:13

Everything was great.

#92025-07-15

everything was beyond my expectations . No doctor has ever given me such a complete exam

#102010-10-07 10:02:42

Customer Rating : 4.7

Based on 637 ratings