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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

everyone was very friendly and didn't make me feel self conscious.

#12011-06-01 18:06:14

I didn't have to wait at all to be shown to the back. The physician anticipated all of my questions and was very nice.

#22026-07-05

Appt hours are great for early morning. Great staff!

#32025-10-19

Friendly staff and very nice office space

#42011-05-27 14:24:47

Everybody was friendly and helpfull.

#52026-08-25

The fact you aren't rushed.

#62026-04-30

The doctor and medical assistant took time to explain all of my treatment options and to answer all of my questions completely and honestly.

#72026-07-11

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#82026-05-19

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#92026-04-25

Pretty, Friendly Ladies up front!

#102011-01-13 11:13:22

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What can we do better?

(answers:373)

Don't change anything, it's excellent.

#12010-11-08 15:17:21

Loved all the options for appointments, very appreciative. Thank you

#22011-02-23 17:51:48

nothing just keep up the good work.

#32026-05-13

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#42010-11-08 11:23:38

any information on services provided for enhancing skin apperance

#52025-12-15

less waiting time in the room

#62026-03-25

I really can't think of anything to add

#72010-11-24 09:41:39

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#82010-11-04 13:29:14

u guys r great here ,very professional, n kind .love coming here ...

#92011-09-26 14:29:08

So far so good!

#102011-01-04 10:23:13

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