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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked that the doctor was well informed about the proper medicines to help me with my acne, and also was well informed about my medical condition, and was able to prescribe medication to help both!

#12025-12-21

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#22011-01-05 15:21:33

being seen promptly

#32025-09-28

How competent and smart and nice the Dr. is. I was struck by that immediately.

#42026-04-14

Ease of getting an appointment. Other places called I needed to wait more than 4 months for an appointment.

#52025-08-13

overall professionalism of entire staff

#62026-02-11

The waiting room had interesting products and information. The staff were professional, kind and had a nice process.

#72010-11-10 12:28:11

Doctor spent time engaging my child, and making her feel comfortable before the exam.

#82011-10-17 16:27:23

everyone was very kind and helpful! and a nice atmosphere.

#92026-04-29

The time the Doctor spent talking to me about my problem. She did not rush.

#102011-12-15 12:54:52

What can we do better?

(answers:373)

Everything was wonderful

#12026-04-26

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#22011-02-22 11:25:39

There is a problem with availability of parking during busy week days.

#32025-11-15

Everything was wonderful

#42025-09-30

Everything was wonderful

#52025-06-13

you can not top anything. this is the best run office and staff that I have ever been in.

#62011-05-26 11:49:32

Appointments on Fridays

#72010-09-27 09:26:48

REDUCE WAIT TIME TO SEE DOCTOR

#82011-01-10 12:20:58

Improve the movement of the mouse on its pad.

#92026-05-19

Don't change anything, it's excellent.

#102010-11-08 15:17:21

Customer Rating : 4.7

Based on 637 ratings