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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The music and the abience in the office was superb!

#12025-08-23

Fast, fun, very pretty office, excellent art works

#22010-12-07 10:07:04

I liked the computers.

#32025-02-01

friendly, laid-back style yet factual and to-the-point feedback

#42025-05-13

Explanation by both DR. and assistant Thanks!

#52025-08-28

Loved the doctor. She was very friendly and it was refreshing to see someone who actually enjoys their job!

#62010-11-11 09:48:40

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#72011-06-02 13:39:55

I did not have to wait to be seen at all. From the start of my visit until I walked out the door the doctor & staff were very professional & took the tim to answer my questions and listen to me also. I have been seen by other dermatologist and I was defibately impressed here.+++A+++ Higly recommended.

#82025-08-30

Everyone was very kind and helpful.

#92025-11-22

from the minute I walked the reception was wonderful and I saw my doctor very quickly... very little waiting.

#102025-04-25

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What can we do better?

(answers:373)

keep on doing excellent customer service skills

#12025-04-30

No complaints at all. Excellent experience

#22010-09-30 10:38:51

Talk a little slower

#32011-09-12 11:44:23

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#42025-01-17

Everything was great!

#52025-01-02

Just don't change what you're doing

#62025-11-28

nothing everything is fine as is.

#72025-10-25

No suggestions

#82025-08-09

Give me a good report!!!!!!

#92025-02-18

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#102011-07-26 14:19:25

see more patient answers >>