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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The doctor made me feel very comfortable when I was asking questions.

#12025-11-25

No wait time for appointment - attentiveness of PA

#22011-05-04 19:03:57

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#32011-09-28 14:40:16

The office is beautiful and the Dr. and MA was very attentive

#42011-04-25 09:15:09

everything

#52026-01-10

I have been to many dermatologists and the service here was exceptional.

#62026-01-27

Overall friendliness of the staff. Atmosphere was very comfortable.

#72025-12-01

The Dr. listened and was patient. I was nervous!

#82025-09-17

easy to get appointment,great docs,great staff.

#92012-09-04 13:02:42

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#102025-07-19

What can we do better?

(answers:373)

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#12025-06-22

Everything was outstanding

#22011-11-18 16:18:36

please change the paintings in the reception area....

#32011-02-02 11:01:42

no complains

#42025-06-07

Nicer chairs in office

#52011-01-24 14:33:36

fantastic service

#62026-02-20

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#72025-08-22

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#82011-07-12 14:35:20

Completely satisfied

#92010-10-20 09:59:20

Be on time for our appointments

#102011-11-16 13:56:14

Customer Rating : 4.7

Based on 637 ratings