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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Yes your patiences and willingness to answer all my questions.

#12026-01-24

Excellent service, did not have to wait long to be seen!

#22026-04-25

I thought the waiting area was decorated beautifully and made me feel relaxed and at home.

#32025-05-13

Pleasant staff

#42026-02-24

The waiting room had interesting products and information. The staff were professional, kind and had a nice process.

#52010-11-10 12:28:11

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#62026-01-24

Everyone was helpful. The appointment time was met and the service was wonderful.

#72012-12-04 12:12:44

Little to no waiting

#82012-09-19 10:54:21

People, help, expertise.

#92011-01-17 15:16:10

I have been to many dermatologists and the service here was exceptional.

#102025-05-02

See more patient answers >>

What can we do better?

(answers:373)

I was served perfectly

#12011-02-14 08:46:29

Ask patient if they have any pain before asking them to waiting three weeks for appointment

#22025-05-10

More appointment availability either early or later (before or after the normal 9-5 workday)

#32010-08-23 16:22:28

Shorter wait

#42026-04-04

Maybe some more magazines for the guys. I`ll bring a few in...

#52025-10-06

Everything is just great!

#62026-02-07

I wasn't aware that you can register online as a new patient. Can you guys make new patience aware

#72011-07-12 14:35:20

Cannot think of anyway to improve things, unless you want to serve hot tea and cappachino!

#82011-02-22 11:25:39

I think I was served most excellently. I cannot thing of anything to add.

#92025-09-10

everything was wonderful

#102010-08-25 12:47:35

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings