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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I liked scheduling my appointment online, it was fast and simple.

#12012-10-02 10:02:31

I like that everything was fully explained to me than before from previous doctors.

#22025-11-17

Doctor's thoroughness and bedside manner (and great blue eyes).

#32025-10-25

We liked that Dr. Ringpfeil explained everything to us and made my daugther (almost 6 yo) feel very comfortable in the office. She was very friendly, kind and professional.

#42025-05-17

Dr. Ringpfiel was very attentive; she explained very clearly different treatments and their outcomes and gave me some alternatives I could choose from. I was extremely pleased by the Dr's professionalism, excellence, kindness and attention. Definitely one of the best services I have received! I am bringing my son in 3 weeks!

#52025-09-19

Lovely environment, sunny, spotless and relaxing classical music

#62025-05-20

IN ADDITION TO THE EXCELLENT ENVIRONMENT AND STAFF AND DOCTOR, THE MUSIC WAS ALSO EXCELLENT AND SOOTHING. sOME OFFICES HAVE AWFUL MUSIC STREAMING.

#72010-11-11 15:36:56

Doctor Ringpfeil was very friendly, interested and seemed to take a personal interest in me and my husband.

#82025-10-13

Friendly, clean, and helpful.

#92010-11-29 14:01:40

The doctor and assistant were wonderful!!! So friendly and warm. I am so used to doctors being rushed AND condescending. This was a great change!!

#102025-09-15

What can we do better?

(answers:373)

Thank you for your help. I will definitely recommend Dr. Ringpfeil to friends.

#12025-11-17

Everything was great

#22025-12-20

If it's not broke don't fix it...everything was handled very well

#32026-02-01

maybe offering a bit more evaluation of options -that I haven't already thought of or asked about- for skin care and amelioration, as I am not certain what exists

#42025-07-01

There is a problem with availability of parking during busy week days.

#52025-09-05

Everyone and everything is excellent!

#62011-03-23 10:51:26

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#72011-11-03 10:28:10

This visit was great.

#82026-01-07

u r awesome, make everything FREE!, haha jk, worth every penny!

#92011-12-21 17:29:36

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#102010-12-15 19:35:32

Customer Rating : 4.7

Based on 637 ratings