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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I particularly like the assertiveness that the office provided. Being in and out is a best for me.

#12026-02-03

Loved the doctor. She was very friendly and it was refreshing to see someone who actually enjoys their job!

#22010-11-11 09:48:40

The Dr. is very personable.

#32026-02-05

The friendliness of the staff; I felt like the doctor really cared and wasn't just rushing me through the appointment. I felt heard and seen and appreciated.

#42011-01-25 09:09:30

Andrea was very nice and helpful!

#52026-02-12

THE DOCTOR WAS GREAT. REALLY EXPLAINED THINGS WELL AND LISTENED TO MY CONCERNS.

#62026-01-20

The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!

#72025-06-05

everyone was very nice.

#82026-04-21

There is an open, respectful friendliness about the practise.

#92026-01-01

Being treated promptly

#102010-12-22 09:39:41

What can we do better?

(answers:373)

more relaxing music

#12026-03-29

Just keep up the good work!

#22025-10-18

Everything to date that your office has performed has been done professionally and expeditiously. It's a pleasure to deal with all the staff.

#32025-05-26

Continue with the excellent treatment

#42025-11-10

Keep up the great work!

#52011-03-03 11:57:42

tell the Dr. to stop snowboarding and come back to skiing..;-)

#62011-12-07 10:55:46

I was served perfectly

#72011-02-14 08:46:29

excellent service

#82025-10-12

wouldnt change nothing

#92025-10-31

everything was great! as always nothing i can say to improve on! jill is always attentive and very thorough:)

#102010-10-27 12:20:56

Customer Rating : 4.7

Based on 637 ratings