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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The speed and throughness of the visit.

#12025-07-03

Loved the doctor. She was very friendly and it was refreshing to see someone who actually enjoys their job!

#22010-11-11 09:48:40

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#32025-12-09

Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!

#42025-10-07

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#52025-07-04

The entire staff was friendly and attentive to my childs needs. Thank you!

#62025-12-06

Ambiance and cleanliness of the office; informative, highly professional staff. Overall, this was a very pleasant experience.

#72025-05-05

Yes your patiences and willingness to answer all my questions.

#82025-07-06

Everyone was very attentive and helpful.

#92025-04-07

medical assistant

#102011-11-30 15:41:16

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What can we do better?

(answers:373)

keep doing what you did.

#12011-03-11 14:14:27

Everything was excellent

#22025-11-26

Lollipops if I don't cry.

#32025-03-04

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#42011-08-10 18:44:27

Don't change anything

#52025-04-22

just keep giving me good news and no cancer.

#62025-03-25

Everything was excellent

#72025-12-29

The music in the waiting area could be a bit softer.

#82025-10-05

everything was wondurful. Thanks!

#92025-11-07

This was a great experience and I would not change anything

#102025-03-14

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