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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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SKIN

# of surveys: 3878
Last updated: 6/16/2021 3:32 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was very nice! Thankyou for all your help!

#12021-06-01

Everything was very quick which I like, plus I got all the information I needed in that short amount of time.

#22012-09-04 12:31:55

Music. Dr. Ringpfeil. MA/Kathleen.

#32020-12-31

The appearance and presentation of the office.

#42021-06-07

Everything was very quick which I like, plus I got all the information I needed in that short amount of time.

#52012-09-04 12:31:55

the doctor and assistant were very nice and the doctor very inormative and clear

#62020-12-31

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#72020-11-21

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#82020-08-02

Friendliness

#92011-01-03 09:55:52

no everything was great. everyone is so wonderful

#102020-07-24

What can we do better?

(answers:373)

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#12010-09-09 11:12:17

I was very happy with the care I received.

#22010-09-14 10:44:00

You can't improve upon excellence.

#32020-11-02

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#42010-10-12 12:10:30

keep on doing excellent customer service skills

#52021-04-03

less waiting time for follow up appointments

#62021-03-28

I can't think of a single thing to make it better!

#72021-06-09

Have some toys or children books in the waiting room

#82020-08-06

watercooler in waiting room.

#92020-08-04

Everything is just great!

#102021-06-14
Customer Rating : 4.5

Based on 238 ratings