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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The office is beautiful and the Dr. and MA was very attentive

#12011-04-25 09:15:09

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#22011-01-04 09:06:32

yES, THERE WAS A DELAY IN SEEING THE DOCTOR AND THE MEDICAL ASST. ACTUALLY APOLOGIZED AND EXPLAINED THE PROBLEM. THAT RARELY HAPPENS IN ANY DOCTORS OFFICE I HAVE EVER BEEN IN.

#32010-11-11 10:41:38

The doctor explained things thoroughly to me. She was able to treat a couple of skin growths on site today. I was given a couple of sample products as well as a coupon toward the purchase of one of the prescribed products that I am to use.

#42011-05-18 16:40:00

Friendly faces pleasant people wonderful and comfortable atmosphere.

#52025-07-17

The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!

#62026-02-28

The medical assistant and the doctor listen and the doctor explains the procedure and different options very well and explains what to expect from different options or procedure.

#72026-04-02

The knowledge, helpfulness, and friendliness of every person in this office has made me decide to have my daughter and me be seen here instead of by a doctor in the area in which we live (more than half an hour away). Thank you.

#82026-05-06

The friendliness of the doctor and staff

#92011-01-24 15:16:37

Love visiting with Jill - she makes the visit easy.

#102010-11-11 16:01:31

What can we do better?

(answers:373)

Everything was great.

#12025-12-14

Coffee, Tea? only kidding. Hope I gave the reader a smile today.

#22011-02-21 10:56:55

I cannot think of a thing that would make the visit any better.

#32010-11-03 15:36:43

Everything was good

#42011-03-08 15:22:54

Very satisfied. Should get an office in Cherry Hill, NJ

#52025-07-25

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#62011-02-07 10:50:14

You guys give excellent service

#72010-10-04 15:02:52

everything was great! as always nothing i can say to improve on! jill is always attentive and very thorough:)

#82010-10-27 12:20:56

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#92010-11-08 11:23:38

Everything was delightfully pleasant and comforting.

#102011-03-28 09:42:42

Customer Rating : 4.7

Based on 637 ratings