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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#12025-09-21

Linda was very thorough and took time with me rather than rush me like she couldn't wait to get to the next patient. I've had that experience before so I appreciated that.

#22011-06-02 14:59:00

The doctor was a good listener and gave clear answers

#32025-09-24

DR RINGPFEIL'S CLEAR OPENNESS TO QUESTIONS

#42011-01-05 15:21:33

Dr. Ringpfeil took her time and was attentive to my concerns. Writing all options on paper was very helpful and will help me when I start my regimen

#52025-07-28

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#62025-05-22

Physician was very excellant in explaining treatment and cause of skin problem.

#72025-02-24

the fact that the garbage cans in the bathroom opened electronically.

#82012-10-16 11:13:16

Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.

#92011-01-12 12:15:01

respectful and relaxing

#102025-07-08

What can we do better?

(answers:373)

just keep giving me good news and no cancer.

#12025-09-27

Everything was excellent.

#22025-11-24

Evening hours

#32025-08-08

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#42011-03-11 14:29:03

If it's not broke don't fix it...everything was handled very well

#52025-03-28

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#62025-05-27

Keep doing what you are doing!

#72025-07-03

I checked off compimentary consultation with aesthetician on the intake forms, but it wasn't mentioned and I forgot to ask during the examination.

#82025-01-31

Can't think of anything staff were very helpful

#92025-01-21

More chairs in the waiting room. More parking spaces.

#102010-09-15 12:08:01

Customer Rating : 4.7

Based on 637 ratings