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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I appreciated that Dr. Ringpfeil took the time to thoroughly explain everything we spoke about. She did not simply provide a professional opinion, she provided her opinion and supplemented it with an explanation that made everything clear to me. I felt like I was listened to and interacted with, rather than just spoken at (which has often been my experience with other dermatologists). Thank you!

#12025-12-18

THE ATMOSPHERE IS LOVELY AND DR. RINGPFEIL IS VERY THOROUGH AND I HAVE CONFIDENCE IN HER.

#22026-02-15

Doctor's thoroughness and bedside manner (and great blue eyes).

#32026-02-10

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#42025-07-12

The dr spent a lot of time answering my questions.

#52011-10-17 16:10:34

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#62011-11-10 12:40:32

I enjoyed how friendly everyone was.

#72025-07-20

We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!

#82011-05-26 09:34:01

NO COMMENT AT THIS TIME.

#92025-08-13

Attention by all staff.

#102025-09-27

What can we do better?

(answers:373)

No major suggestions. I got all the answers I needed.

#12025-10-28

uhmm.. you're office was too nice. It made me jealous.

#22025-05-25

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#32025-08-18

WINE AND CHEESE WOULD BE NICE IN THE WAITING AREA

#42011-02-09 12:32:20

No comments at this time.

#52025-09-21

Maybe some more magazines for the guys. I`ll bring a few in...

#62026-03-25

No complaints at all. Excellent experience

#72010-09-30 10:38:51

How about a smile to greet a brand new patient? How about explaining that I need to go and fill out info on the computer instead of pointing over there you need to complete things. I felt like walking out by the rudeness. The medical assistant and phys asst were extremely kind, thorough and helpful. I realized that I was here to seek help for my child and received amazing medical help. Thank you.

#82011-07-11 11:52:49

no recommendations necessary

#92025-12-05

Being able to get an appointment at the time of the outbreak.

#102026-04-16

Customer Rating : 4.7

Based on 637 ratings