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# of surveys: 3767
Last updated: 01/21/2019 6:59 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was very nice!

#12019-04-28

Appt hours are great for early morning. Great staff!

#22019-11-03

The information the doctor knew about all the medicines

#32011-01-24 14:33:36

How competent and smart and nice the Dr. is. I was struck by that immediately.

#42019-06-11

The friendliness of the staff, their attitude, their orange uniform..yessssss.

#52019-04-18

Dr. Ringfiel, of course.

#62019-02-28

The professionalism yet friendliness of the entire staff

#72019-03-20

The doctor's way of explaning everything.

#82019-03-14

the music and decor of the facility

#92019-06-20

Friendliness and professionalism

#102019-11-25

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What can we do better?

(answers:373)

No major suggestions. I got all the answers I needed.

#12019-06-15

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#22011-09-16 11:42:32

There was some wait between my initial interview with the medical assistantand my meeting the physician. This wait could have been shorter.

#32019-07-07

No changes needed.

#42019-08-29

Just keep up the good work!

#52019-04-06

was fine

#62019-09-13

More chairs in the waiting room. More parking spaces.

#72010-09-15 12:08:01

Can not be better!

#82011-04-05 09:29:32

everything was great, i don't have any suggestions

#92010-10-25 11:08:34

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#102011-01-31 10:42:48

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