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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Beautiful reception/waiting areas

#12011-05-27 15:59:15

For an embarrassing situation, medical assistant and doctor made me feel comfortable...

#22025-09-19

I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!

#32025-09-25

Doctor was very knowledgable.

#42026-02-10

visit was great

#52025-07-18

Linda and the medical assistant were wonderful

#62011-09-16 11:42:32

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#72026-04-10

I especially liked the friendliness of the staff and doctor. Also, this office is beautiful. I've never seen a doctor's office that compares with this one.

#82025-10-08

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#92012-07-26 11:37:17

Friendliness of office staff and professionalism of doctor.

#102011-01-17 16:36:22

What can we do better?

(answers:373)

I think you have done a great job.

#12011-02-21 16:01:23

no complaints

#22025-08-10

this is my first time so will let you know as time progresses

#32010-11-02 11:02:24

I think that you should just mkae the vists a little bit quicker, and thats all.

#42010-10-27 08:46:34

Just don't change what you're doing

#52026-04-17

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#62026-02-11

No room for improvement

#72026-04-24

It was a very good visit! Thank You!

#82026-04-06

clear directions to facility

#92025-09-01

Do no change

#102010-08-19 14:48:13

Customer Rating : 4.7

Based on 637 ratings