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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

For an embarrassing situation, medical assistant and doctor made me feel comfortable...

#12025-11-29

Yes, the doctor listened attentively to my description of symptoms and was authentically interested in helping me to resolve a skin issue that numerous specialist have not been able to identify.

#22026-02-28

Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.

#32011-05-20 16:26:57

dR. WAS WONDERFUL vERY FOCUSED AND CARING

#42010-12-07 13:49:45

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#52025-11-29

Little to no waiting

#62012-09-19 10:54:21

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#72011-06-02 13:39:55

Woderful atmosphere and service

#82025-06-19

Promptness of being seen by physician, excellent, friendly staff. Dr. really listened and offered a plan to resolve my problem.

#92011-10-17 11:50:17

The ambiance, staff and physician

#102025-07-11

What can we do better?

(answers:373)

Everything was excellent.

#12025-09-20

u r awesome, make everything FREE!, haha jk, worth every penny!

#22011-12-21 17:29:36

your office was just as described to me, most impressive!

#32011-09-07 11:57:29

everything was beyond my expectations . No doctor has ever given me such a complete exam

#42010-10-07 10:02:42

no complaints. everything was fine.

#52025-11-26

Nothing that I could think of would be better.

#62025-06-03

keep on doing excellent customer service skills

#72025-07-03

I do not believe there is a need to improve.

#82010-11-01 14:00:26

If you continue the same level of care that I received today, I will be thrilled.

#92026-04-01

Can't think of anything staff were very helpful

#102025-10-14

Customer Rating : 4.7

Based on 637 ratings