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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I particularly appreciated the medical assistant's general demeanor, affability and professionalism.

#12026-01-31

I was pleased that the Dr acknowleged my children and was patient with them during the visit.

#22025-10-09

made me feel very comfortable

#32025-11-05

Everyone seem to be knowing what they are doing and loving to take the time to assure you that they care and can assit you..

#42011-04-19 09:23:01

Friendliness

#52025-09-11

informative and efficient

#62012-09-05 09:52:41

Friendly, well educated

#72025-11-22

The office staff is extremely friendly and make you feel very comfortable, along with Dr. Ringpfeil.

#82011-05-05 14:42:55

The time spent with the doctor....I always feel she cares and will take the time with you.

#92025-12-25

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#102010-12-16 10:06:03

What can we do better?

(answers:373)

Everything was good

#12011-03-08 15:22:54

You were great. No suggestions

#22025-10-18

Excellent, no improvement needed.

#32025-06-10

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#42010-12-15 19:35:32

Couldn't be better!

#52026-02-19

Everyone and everything is excellent!

#62011-03-23 10:51:26

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#72026-05-22

more than adequate service!

#82025-09-03

Everything was great! and everyone was very nice.

#92010-10-19 10:16:48

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#102010-11-08 11:23:38

Customer Rating : 4.7

Based on 637 ratings