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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Very nice office, everyone was very friendly and helpful

#12010-11-29 15:16:15

attentivness all around. Concern for my comfort during biopsy. Complete follow up instructions given.

#22026-03-09

Excellent service; thanks for not making me wait to be seen, like I do in every other doctor's office!

#32011-06-08 09:39:58

location conveinent

#42025-07-06

Everyone very freindly. That's important.

#52026-02-19

Climate and environment

#62025-12-14

I liked scheduling my appointment online, it was fast and simple.

#72012-10-02 10:02:31

Dr. Ringpfeil's professionalism as well as her wonderful bedside manner.

#82025-11-12

everyone was superb

#92025-05-08

the service, and the timely manner i was seen

#102011-03-29 10:26:45

See more patient answers >>

What can we do better?

(answers:373)

The entire visit was just perfect so I had no suggestions at this time.

#12010-10-05 12:14:11

I can't think of a single thing to make it better!

#22025-10-18

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#32025-05-20

You were great. No suggestions

#42025-11-07

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#52011-07-27 15:04:39

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#62011-11-03 10:28:10

Nothing - excellent.

#72011-01-25 12:57:52

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#82011-09-21 14:47:49

watercooler in waiting room.

#92025-05-23

#102011-07-27 15:04:39

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