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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Office looks great!

#12025-10-08

The staff was knowlegable in answering any additional questions I may have

#22025-01-05

every thing was great.

#32025-09-24

The atmosphere was comfortable, people were curtious, friendly, and helpful.

#42025-04-06

Our chat about green building! Call me if you are interested in chatting more about greening your practice. Thanks for your wonderful care.

#52010-11-29 13:58:59

I like the doctor and how careful and thorough she is.

#62025-04-28

The staff was wonderful. They were knowledgeable, professional and personable. The office beautiful, even the music was great.

#72025-09-29

Excellent explanations by Dr. Ringpfeil along with knowledge and treatment. The option to fill out the form on the computer was great.

#82025-12-25

The staff and physician were excellent! Thanks so much!

#92025-09-01

Didn't feel rushed like most doctor's offices

#102011-04-12 08:58:12

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What can we do better?

(answers:373)

Continue with the excellent treatment

#12025-02-11

Don't change a thing

#22010-12-14 13:17:28

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#32010-11-04 16:32:44

A sign in front of office to locate parking for first timers would be helpful.

#42025-02-14

Everything was wonderful - no complaints at all!

#52025-12-27

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#62025-02-06

shorter wait time for new patient appointment.

#72025-12-14

Information for patients to take on latest findings/research in the field

#82025-06-16

I was a bit embarressed by not knowing more information regarding my parents history. I believe it would have been better handled if I were asked to please get more info and then let the dr's office know.

#92025-11-29

less waiting time for follow up appointments

#102025-05-04

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