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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.

#12011-05-25 10:21:24

everyone was very kind and helpful! and a nice atmosphere.

#22026-07-24

the coutersy and attentiveness

#32025-12-15

The MD had a conprehensive plan for the dermatological care of my son

#42025-11-13

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#52010-12-16 10:06:03

I came here because my previous doctor's staff was not friendly or helpful. I am very glad I switched. Everyone here has been very nice and professional

#62026-07-02

I liked all rthe art work that was hanging up in the hallways. I also liked how friendly everyone was. It seemed as though they all wanted to be here. Some times at otjher places the people at the counter can be disrespectful. Not here. The or was very caring and explained the treatment in terms that we could understand.

#72026-03-07

Dr. Ringpfeil is great. I'm glad that Dr. Haab recommended her.

#82026-05-22

Jenny took the time to address all my concerns and gave me great advice. She was very professional, very knowledgeable, and friendly

#92011-05-27 09:49:17

I enjoyed being seen in a timely fashion...Left my last dermatologist because of hours long wait times. Thank you for valuing my time.

#102026-02-09

What can we do better?

(answers:373)

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#12026-04-11

With such excellent service, there's nothing I can add to it. I am a very satisfied patient.

#22010-09-09 11:12:17

that you can call the insured company ehen there's a problem

#32026-03-02

No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!

#42010-12-15 19:35:32

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#52026-06-06

I couldn't find any parking.

#62026-06-03

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#72026-04-04

Nothing more than today's appintment.

#82010-11-10 08:24:10

Have an accessible examining table!!!

#92011-08-31 14:28:17

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#102011-02-07 10:50:14

Customer Rating : 4.7

Based on 637 ratings