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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the whole experience

#12025-08-09

Dr. Ringpfeil was my second opinion and I felt much more at ease with the time she took to understand my issues and explanation for solutions.

#22011-01-04 09:06:32

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#32025-07-12

Everyone was extremely welcoming, pleasant and professional. I felt very secure with the knowledge and professional, caring treatment by both the doctor and her assistant.

#42025-05-05

It is clearly evident taht Dr. Ringpfeil is genuinely motivated by listening to your full symptoms, issues and then selecting the approach that is best for you. I scheduled my appt with the hopes of undergoing pricey treatments. Rather than signing me up and taking my check, she insisted that we first address the cause of my problems. Obviously, her goal is to heal the patient, not simply select the treatments that would be most lucrative for her. Impressive.

#52025-07-06

You LISTEN AND YOU HEAR

#62025-11-26

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#72025-03-04

very warm friendly staff

#82025-08-08

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#92011-09-28 14:40:16

overall professionalism of entire staff

#102025-07-02

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What can we do better?

(answers:373)

website access to new patients more visable on site

#12025-11-21

Thank you for your help. I will definitely recommend Dr. Ringpfeil to friends.

#22025-10-31

frankly, everything was excellent

#32011-08-01 16:26:25

shorter wait time for new patient appointment.

#42025-07-08

I was served perfectly

#52011-02-14 08:46:29

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#62025-01-30

we are okay

#72025-04-02

I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?

#82011-06-02 14:18:32

More convenient office hours for those who work during the day. Perhaps one evening?

#92011-03-16 11:16:24

You can't improve upon excellence.

#102025-12-26

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