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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

friendly, quick, thorough

#12026-05-30

everyone was superb

#22025-11-15

I ejoyed the beauty of the office-a nice place to be. I was anxious to meet the Dr.-and I found her to be great-very thouough,friendly and professional

#32026-03-30

There didn't seem to be an overload of other patients in the office, which is what I am normally used to from other offices.

#42011-01-04 15:49:01

I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..

#52010-11-10 08:24:10

The doctor's knowlegde of our needs & her eagerness to help get things treated quickly.

#62026-03-31

I ejoyed the beauty of the office-a nice place to be. I was anxious to meet the Dr.-and I found her to be great-very thouough,friendly and professional

#72026-10-01

Doctor was very direct and specific on probable course of treatment and potential effectiveness.

#82026-03-18

The freindliness of the staff!

#92011-06-01 13:35:16

I thought everyone was very professional and nice.

#102026-10-01

What can we do better?

(answers:373)

shorter wait time for new patient appointment.

#12026-06-28

Less wait time for an appointment.

#22010-11-17 15:23:04

Everything is just great!

#32026-01-30

Just continue to be as thorough and caring as my experience today. Quite like a breath of fresh air!

#42026-03-20

Have some toys or children books in the waiting room

#52026-03-06

More chairs in the waiting room. More parking spaces.

#62010-09-15 12:08:01

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#72011-06-22 17:06:20

no recommendations necessary

#82025-12-20

Overall excellent service. Friendly front desk staff. A very small suggestion would be to have someone immediately identify themselves as the person to register a new patient and direct where to go when someone enters the waiting room. With a big waiting room and three people at the front desk, it is a lot to take in and not know to whom to speak. Having had negative experiences with doctors' receptionists where all three of the three people at the front desk have ignored me until I called out and forced a response, I am sensitive to the issue and imagine others have had this experience as well.

#92011-01-31 10:42:48

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#102010-12-13 11:23:03

Customer Rating : 4.7

Based on 637 ratings