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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

service

#12026-04-25

The staff was thorough and extremely friendly, I felt welcomed and well informed.

#22011-12-01 14:56:48

THE STAFF AND THE PAINTINGS - lINDA WAS A GOOD LISTENER AND EXPLAINED EVERYTHINF IN DETAIL - SHE DID MOT RUSH ME - I LIKE THAT - ERIN WAS PLEASANT AND VERY PROFESSIONAL . I WAS A GOOD VISIT- THNKA YOU

#32011-04-01 14:05:41

speed of the apt. Dr. Took time to share thoughts

#42026-05-05

Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.

#52026-01-24

I didn't feel rushed and felt like I was really listened to and taken seriously. I didn't feel like someone was just throwing ointments at me to get me out the door. I really appreciate the care I received here. Thank you.

#62025-10-27

the whole experience

#72025-05-29

friendly, laid-back style yet factual and to-the-point feedback

#82025-12-12

nope. i've been to a lot of dermas and i never felt so positive, hopeful. thank you!!!

#92026-05-02

Dr. Ringpfeil's no nonsense (but compassionate) manner. Decisive and confident.

#102011-11-03 09:35:32

What can we do better?

(answers:373)

open an office in NJ

#12026-03-08

I can't think of a single thing to make it better!

#22025-12-11

no suggestions, you are doing a good job

#32026-02-18

I'm sending my whole family here. It's wonderful.

#42026-01-06

Service was extremely good.

#52011-01-27 16:47:12

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#62010-12-16 10:06:03

everything was great, i don't have any suggestions

#72010-10-25 11:08:34

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#82010-10-12 12:10:30

that you can call the insured company ehen there's a problem

#92025-08-23

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#102011-06-02 13:39:55

Customer Rating : 4.7

Based on 637 ratings