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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The medical assistant was very friendly and sat with me through the registration process to ensure my computer worked properly. The clinican was very patient and provided excellent care.

#12011-05-25 13:14:40

People, help, expertise.

#22011-01-17 15:16:10

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#32025-10-22

Friendliness and comfort

#42012-09-27 14:38:45

Everything

#52026-03-09

The freindliness of the staff!

#62011-06-01 13:35:16

I WAS VERY COMFORTABLE WITH THE VISIT

#72025-05-01

STAFF VERY FRIENDLY!

#82025-06-01

The doctor was very clear and extremely thorough along with being pleasant. She makes her patients comfortable.

#92025-10-11

Dr. Ringpfiel was very attentive; she explained very clearly different treatments and their outcomes and gave me some alternatives I could choose from. I was extremely pleased by the Dr's professionalism, excellence, kindness and attention. Definitely one of the best services I have received! I am bringing my son in 3 weeks!

#102026-04-01

See more patient answers >>

What can we do better?

(answers:373)

Nothing!

#12025-05-30

Everything was very clean and I cannot think of much you could do better.

#22025-06-11

I have no suggestions. I am very pleased with ever aspect of my care

#32010-10-18 16:25:51

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#42011-08-10 18:44:27

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#52026-03-24

Couldn't be better!

#62025-09-09

Can't everything was excellent!!!

#72011-12-06 11:22:30

we are okay

#82025-12-28

You were amazing

#92010-09-28 09:24:38

I'm sending my whole family here. It's wonderful.