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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The openness and friendliness. The doctor was very careful to make sure I understood. Thanks. The fact that you urged me to come back for an annual exam I consider very kind and caring.

#12010-11-29 11:47:11

friendly, quick, thorough

#22025-10-20

Medical Assistant was really friendly.

#32025-05-31

THE ATMOSPHERE IS LOVELY AND DR. RINGPFEIL IS VERY THOROUGH AND I HAVE CONFIDENCE IN HER.

#42025-03-28

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#52025-01-18

I liked the staff and the doc!

#62025-05-09

Efficiency

#72025-11-10

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#82025-05-20

Facility was very contemporary. Very welcoming.

#92011-05-02 09:29:24

aNDREA AND DR RINGFEIL WERE ABS0LUTELY TERRIFIC AND VERY FRIENDLY

#102025-11-12

What can we do better?

(answers:373)

I can't think of anything else that you can do, everything was excellent.

#12025-02-10

Provide some written information for questions asked. I can't remember everything said.

#22025-05-21

everything was great.

#32011-03-18 11:09:57

I think you have done a great job.

#42011-02-21 16:01:23

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#52011-06-02 13:39:55

more relaxing music

#62025-11-29

that you can call the insured company ehen there's a problem

#72025-10-01

It was a very good visit! Thank You!

#82025-11-09

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#92025-05-08

You were great. No suggestions

#102025-04-04

Customer Rating : 4.7

Based on 637 ratings