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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Once in the examining room, I was treated professionally by both individuals whom I saw.

#12011-06-01 16:55:08

Friendly, clean, and helpful.

#22010-11-29 14:01:40

A very pleasant experience

#32025-11-11

Comfortable visit in a professional, reassuring, pleasant environment.

#42025-03-07

Parking

#52025-05-19

Everyone staff, doctor and assistant, were very nice and helpful.

#62025-05-14

Little to no waiting

#72012-09-19 10:54:21

I like the doctor and how careful and thorough she is.

#82025-09-03

The office ambiance is exceptional! Since I am a musician, I really enjoyed the soothing, classical music playing softly in the background. The fresh flowers also add a nice touch. I was extremely impressed by the cleanliness of the facilities and the professional and thorough treatment I received by Dr. Ringpfeil. The technological efficiency of the office was also very impressive!

#92025-11-08

The staff was knowlegable in answering any additional questions I may have

#102025-05-12

What can we do better?

(answers:373)

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#12010-09-30 09:51:55

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#22011-06-22 17:06:20

music in office was just okay

#32025-05-26

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#42011-03-11 14:29:03

everything was great.

#52011-03-18 11:09:57

Everything was great! and everyone was very nice.

#62010-10-19 10:16:48

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#72010-11-08 11:23:38

Waiting time in reception area was too long.

#82025-04-01

All my concerns were addressed, I was pleased.

#92011-03-11 11:53:21

Everthing was excellent

#102010-10-27 13:58:55

Customer Rating : 4.7

Based on 637 ratings