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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the office looks great, doctor is very nice and helpful

#12025-05-30

I liked how they wanted to know about past experiences and history and seemed to take that into account and also thought outside the box. Very personable, friendly, yet right to the point.

#22025-10-09

the stafff and doctor were extremely friendly

#32025-03-02

I go away feeling like my concerns have been heard and taken seriously. I liked the music too. Good choices!

#42025-01-14

The physician and the art!

#52025-05-07

They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!

#62025-04-17

The Dr. was excellent in every way !

#72011-04-18 11:48:00

The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!

#82025-11-18

Outstanding experience across the board: Dr. R, Melissa, staff, facility.

#92010-11-29 10:34:31

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#102011-12-14 08:52:39

What can we do better?

(answers:373)

Everything was delightfully pleasant and comforting.

#12011-03-28 09:42:42

service wonderful!

#22011-01-03 11:45:01

keep up the good work. you have an excellent service and your office is great

#32025-10-24

Good the way it is.

#42025-07-11

everything was great

#52025-03-30

open an office in NJ

#62025-04-24

can't think of anything.

#72025-08-16

very satisfied

#82010-10-13 11:22:48

no complains

#92026-01-02

Can't think of anything right now.

#102010-10-21 15:50:32

Customer Rating : 4.7

Based on 637 ratings