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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I called 6 different Dermatology offices (including 2 I had been to previously), and none were willing to fit me is as you were. Thank you for your compassion!

#12025-09-15

The Dr. saw us on time. No waiting.

#22025-08-13

Seeing Dr. Ringpfeil again!

#32025-08-30

I thought the doctor was very thorough in explaining the procedures I need to take care of my skin problem

#42025-11-02

everyone seemed genuinely friendly.

#52026-02-22

You LISTEN AND YOU HEAR

#62025-06-22

the office looks great, doctor is very nice and helpful

#72025-12-22

the music was marvelous!

#82025-08-21

Friendly staff and very nice office space

#92011-05-27 14:24:47

Alana was wonderful. Her manner of dealing with patients is something to be admired.

#102011-11-30 11:47:43

What can we do better?

(answers:373)

Being able to get an appointment at the time of the outbreak.

#12026-02-16

I was served perfectly

#22011-02-14 08:46:29

This was my very first visit; as a result, some of the questions above jump the gun a bit. However, the initial visit was a pleasant experience.

#32026-01-25

Keep doing what you are doing!

#42025-04-13

My experience in the office today was absolutely excellent

#52025-11-27

Shorter wait

#62026-01-15

No recommendations - very satisfied/pleased with everything about the visit and the office and the Doctor and her assistants. thank you to everybody for makinng me feel so comfortable (i was verrrrrry nerous)!!

#72026-02-01

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#82025-11-26

Everything was great

#92010-11-04 12:31:22

You can't improve upon excellence.

#102025-04-27

Customer Rating : 4.7

Based on 637 ratings