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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.

#12011-05-20 16:26:57

The doctor and physicians assistant were both very professional and knowledgeable.

#22025-10-23

The doctor and her Medical Assistant are very thorough and they take time to explain everything that you need to understand.

#32025-08-25

Staff was very friendly. The office is beautiful, organized, and very clean. I am very happy with my choice to see Dr. Ringpfeil!

#42026-04-20

cheerfulness of entire staff

#52025-06-28

Timeliness and attention.

#62025-05-19

THE STAFF AND THE PAINTINGS - lINDA WAS A GOOD LISTENER AND EXPLAINED EVERYTHINF IN DETAIL - SHE DID MOT RUSH ME - I LIKE THAT - ERIN WAS PLEASANT AND VERY PROFESSIONAL . I WAS A GOOD VISIT- THNKA YOU

#72011-04-01 14:05:41

Doctor took the time to asnswer questions; computer technology

#82025-10-24

I WAS VERY COMFORTABLE WITH THE VISIT

#92025-06-15

All was excellent

#102011-05-03 10:51:30

What can we do better?

(answers:373)

Improve the movement of the mouse on its pad.

#12025-10-18

Everything was excellent.

#22026-04-17

Provide some written information for questions asked. I can't remember everything said.

#32025-07-31

The only (minor) thing that I was disappointed in was that when I booked the appt. via phone, I was told that in addition to my cosmetic questions and consult, the Dr. would also be able to do my full body check. It turned out that there was not enough time to do both.

#42011-07-27 15:04:39

Service was outstanding!

#52026-03-03

Everything was wonderful

#62025-07-20

N/A. Everything was great!

#72025-07-17

No complaints at all, but since you asked, receptionist today could have been "warmer"

#82010-08-25 10:41:35

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#92011-09-21 14:47:49

Couldn't be better!

#102025-08-17

Customer Rating : 4.7

Based on 637 ratings