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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.

#12011-04-15 08:36:16

dr was very nice and easy to talk with

#22025-08-12

made me feel very comfortable

#32025-05-16

The Dr. was very kind, compassionate and respectful as well as knowlegeable of alternative ways. She is a real doll. Happy to have her as my doc and would recommed her to clients at Arrowroot Health Food Store.

#42025-04-19

The atmosphere was pleasent and during appointment, didnt feel judged about skin.

#52025-11-28

politeness

#62025-06-06

the fact that the garbage cans in the bathroom opened electronically.

#72012-10-16 11:13:16

Physician was very excellant in explaining treatment and cause of skin problem.

#82025-11-17

very professional

#92010-11-30 07:53:54

the personalized acne regiment.

#102025-10-15

See more patient answers >>

What can we do better?

(answers:373)

JUST THE WAY YOU SERVE ME NOW...........WITH GREAT RESPECT AND i REALLY APPRECIATE IT.

#12010-11-11 10:41:38

Only the 30 minute wait time really should be shortened.

#22025-08-04

Have an accessible examining table!!!

#32011-08-31 14:28:17

Too Early

#42025-07-31

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#52010-10-13 09:38:13

Can't think of anything, all was excellent.

#62011-05-03 10:51:30

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#72011-07-28 15:11:23

More appointment availability either early or later (before or after the normal 9-5 workday)

#82010-08-23 16:22:28

Can't think of anything right now.

#92010-10-21 15:50:32

You were great. No suggestions

#102025-08-29

see more patient answers >>