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# of surveys: 3825
Last updated: 10/12/2020 12:11 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#12020-02-24

the doctor was very clear about treatment options, answered all questions thoroughly and was easy to relate to...no doctor/patient distancing.

#22020-07-19

VERY NICE EXPERIENCE

#32020-01-16

thoroughness of staff

#42020-10-17

Doctor was very attentive and answered all questions/concerns.

#52020-02-12

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#62020-08-02

Dr. Ringpfeil

#72020-04-24

the professionalism and everyone made me feel comfortable.

#82020-01-14

the personalized acne regiment.

#92020-10-12

I thought everyone was very professional and nice.

#102020-01-24

What can we do better?

(answers:373)

I was served perfectly

#12011-02-14 08:46:29

Service was great, wouldn't change a thing.

#22010-10-06 09:19:36

Don't change a thing

#32010-12-14 13:17:28

Can't think of anything staff were very helpful

#42019-12-28

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#52010-09-30 09:51:55

Keep up the thinks you are doing....

#62019-11-25

My first time experience was great and there are no improvements that I can suggest at this time.

#72020-03-04

I am new here, so I don't have any suggestions at this time

#82020-07-11

I was served perfectly

#92011-02-14 08:46:29

Everything was great! No further suggestion at this time.

#102020-03-15
Customer Rating : 4.5

Based on 178 ratings