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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

It is very impressive and comforting the way that Dr. Rignfeil listens to what you say. I also appreciate her "holistic" approach to issues which effect your body.

#12011-05-04 12:13:25

I found the office pleasant and staff, medical assistant, and doctor very friendly, yet very efficient, well-informed, professional, and knowledgeable. A very satisfying experience!

#22025-05-01

Dr was very approachable and answered all questions and didn't seemed rushed as so many are these days.

#32025-10-20

Very efficient, quiet, and clean.

#42025-10-18

I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..

#52010-11-10 08:24:10

Physician was very excellant in explaining treatment and cause of skin problem.

#62025-06-03

very comfortable, pleasant office setting

#72026-01-09

I found this to be a very pleasant and professional appointment -- better than most .... I would absolutely recommend to others and will utilize the many services available at this office.

#82010-12-15 11:51:05

I like the waiting room.

#92025-10-29

Everything was explained to me in detail; the doctor especially was very thorough both during and after her examination.

#102025-12-22

What can we do better?

(answers:373)

receptionist should not be so quick to refuse insurance before fully understanding the the type of insurance and how it functions

#12011-09-14 09:34:31

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#22011-06-02 13:39:55

Nothing - excellent.

#32011-01-25 12:57:52

you are the best!

#42011-08-10 10:32:44

Don't change anything, it's excellent.

#52010-11-08 15:17:21

no complaints. everything was fine.

#62025-05-08

No comments at this time.

#72025-07-17

I cannot think of a thing that would make the visit any better.

#82010-11-03 15:36:43

Can't think of a thing

#92025-09-24

everything was great.

#102011-03-18 11:09:57

Customer Rating : 4.7

Based on 637 ratings