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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Using a computer to fill out the new patient forms!

#12026-03-25

The doctor took a lot of time explaining my treatment and making sure I was comfortable.

#22025-06-28

Minimal waiting time. So friendly and professional!!

#32012-10-01 11:08:39

I really liked how personable the doctor was during my appointment. She really made me fee confident about her ability.

#42026-02-08

Doctor was very friendly & knowledgable. I especially appreciated that she seemed unrushed and focused on me. I am hopeful that the procedure she recommended will improve my condition (facial scar).

#52025-11-02

Everything was great!!!!!! I am so glad I found this place!

#62025-11-09

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#72026-02-28

Thought Dr. Ringpfeil was very nice and professional!

#82026-02-23

Very relaxed and comforting environment. This was my first visit with a dermatologist and am quite happy with the experience.

#92025-05-16

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#102025-09-10

What can we do better?

(answers:373)

Can't everything was excellent!!!

#12011-12-06 11:22:30

Later evening hours and/or weekend hours.

#22011-05-27 15:59:15

Get some better parking spaces

#32025-10-20

I was served perfectly

#42011-02-14 08:46:29

before prescribing a very expensive treatment, inform the patient you are doing so.

#52025-06-28

Keep up the good work

#62025-09-05

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#72025-11-30

all good

#82010-10-14 12:21:49

more availability for appointments.

#92026-02-09

You were amazing

#102010-09-28 09:24:38

Customer Rating : 4.7

Based on 637 ratings