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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

How kind and attentive both Linda and Jenny were. I did not feel rushed and I did not feel pushed into buying products, which were two reasons I left the last practice I was using.

#12011-04-14 11:05:49

Fast, fun, very pretty office, excellent art works

#22010-12-07 10:07:04

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#32010-12-16 10:06:03

relaxing decor, classical music

#42025-12-25

i liked the fact the doctor acutally explianed everything to me in a way that i as a child could understand. that was the part that i really enjoyed

#52025-08-22

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#62011-12-05 10:22:59

filling out the patient form on the computer is excellent and much better than the paper forms usually used for doctors; extremely efficient interaction with the staff and doctor; gorgeous waiting room!

#72011-12-14 08:52:39

everything is so gracious and lovely ....just add a fountain to complete ambience

#82026-03-09

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#92025-05-21

Love visiting with Jill - she makes the visit easy.

#102010-11-11 16:01:31

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What can we do better?

(answers:373)

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#12010-11-04 16:32:44

super happy with visit

#22025-10-10

I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.

#32011-04-29 11:02:03

I am completely satisfied with the current level of service and really can't think of anything that you could improve upon. This survey is a good thing.

#42010-10-13 09:38:13

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#52011-09-21 14:47:49

we are okay

#62025-11-24

Everyone and everything is excellent!

#72011-03-23 10:51:26

N/A. Everything was great!

#82026-03-24

n/a

#92025-10-10

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#102010-08-23 17:00:56

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