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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I have been to many dermatologists and the service here was exceptional.

#12025-10-21

The freindliness of the staff!

#22011-06-01 13:35:16

Being explained about shopping around at diff. pharmacies for pricing of prescriptions.

#32025-09-17

The staff was thorough and extremely friendly, I felt welcomed and well informed.

#42011-12-01 14:56:48

Everyone was lovely and the office looks beautiful.

#52025-09-15

best waiting room decor ever enjoyed talking to doctor

#62011-01-12 08:19:57

Being treated promptly

#72010-12-22 09:39:41

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#82025-02-28

Very efficient, quiet, and clean.

#92025-10-25

The doctor was excellent - really explained the issues and approaches very clearly. I would recommend this pratice to others!

#102025-06-15

What can we do better?

(answers:373)

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#12011-07-26 14:19:25

Service was excellent!

#22010-09-30 13:09:12

Being able to get an appointment at the time of the outbreak.

#32025-10-01

I was more than pleased with my first visit; a very warm and professional office

#42011-03-09 09:12:38

All fine

#52026-01-03

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#62011-11-03 10:28:10

The service was excellent as is.

#72025-10-06

I really can't think of anything to add

#82010-11-24 09:41:39

Waiting time in reception area was too long.

#92025-12-05

Appointments available on shorter notice

#102010-10-25 10:00:31

Customer Rating : 4.7

Based on 637 ratings