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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone is so warm and welcoming! great ambience, great music The lovely doctor is perfect- highly skilled, warm and a great mother!

#12026-01-21

Friendliness of the staff.

#22025-07-27

The visit went smoothly, and the physician answered my questions directly.

#32025-09-10

The great service, short waiting time, and the doctor was super helpful!

#42025-06-29

Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.

#52011-05-25 10:21:24

I liked the relaxing atmosphere, and the service. All the women were wonderful, and the doctor- especially- was friendly, and very helpful. I did not feel at all uncomfortable or nervous, as I normally do at a doctors visit. The assistant was wonderful, and they worked great as a team. The visit was painless, quick, and very easy. Thank you! I'll certainly be back and recommend this office to my friends and family as well. :)

#62026-04-19

I liked the staff, the office, decor, music and the overall atmosphere. I felt comfortable. I will definitely recommened this practice in the future.

#72025-07-23

very comfortable, but classy environment. Gave the feeling that the practice was upscale and therefore service would be quality

#82011-12-22 16:04:37

So much better then other doctors offices, very very friendly, Love it.

#92011-04-05 09:29:32

friendliness of office staff and physician

#102025-10-25

What can we do better?

(answers:373)

Your rain spouts put water into the driveway to the back parking lot. As it gets colder, it will freeze and create a dangerous pathway for clients

#12010-12-13 11:23:03

less waiting time for follow up appointments

#22025-10-11

Everything was great! The only thing I would say is when I called to make an appointment for sun spot treatment to let me know that I should limit my sun exposure and wear sunblock.

#32011-05-05 13:30:08

Have an accessible examining table!!!

#42011-08-31 14:28:17

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#52025-06-11

everything was great

#62026-01-10

I think that you should just mkae the vists a little bit quicker, and thats all.

#72010-10-27 08:46:34

If you continue the same level of care that I received today, I will be thrilled.

#82026-02-17

Good the way it is.

#92025-07-07

more availability for appointments.

#102025-07-18

Customer Rating : 4.7

Based on 637 ratings