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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#12026-08-16

Dr. Ringpfeil has a great bedside manner and is very patient. Loved the art work!

#22011-04-11 16:33:05

everyone is wonderful, nice, accommodating, and awesome. Great customer service overall.

#32011-12-21 17:29:36

Dr. Ringpfeil's professionalism as well as her wonderful bedside manner.

#42026-03-03

I was impressed that the doctor really listened to me and that she thoroughly answered my questions. Instead of telling me not to worry about things, she explained the nature of the condition and why it wasn't a concern. She also thoroughly explained my treatment options so I could make an informed decision.

#52026-05-14

You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.

#62025-12-17

Friendly staff and doctore

#72026-05-19

I was particularly impressed with the doctor and her exam...more thorough than I had previously experienced elsewhere.

#82025-12-26

everyone was very kind and helpful! and a nice atmosphere.

#92026-01-14

Everyone was very professional, helpful and friendly. I loved entering my medical info on line and receiving all future info via email. Great way to save the environment!

#102010-12-16 10:06:03

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What can we do better?

(answers:373)

There is nothing I can even think of! Wonderful Staff!!

#12011-09-09 15:04:20

Everything was wonderful

#22026-05-13

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#32026-06-18

Keep up the good work

#42026-07-05

There's nothing better, u already doing well.

#52026-04-07

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#62010-11-10 12:28:11

Keep up the good work!

#72026-04-05

REDUCE WAIT TIME TO SEE DOCTOR

#82011-01-10 12:20:58

more relaxing music

#92026-02-03

I wish the aesthetician was available earlier in the morning or later in the afternoon to accomodate working women.

#102026-06-27

see more patient answers >>