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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Knowledgeable and friendly staff...very short wait

#12010-12-22 11:56:01

Very good service

#22026-06-05

Dr. Ringpfeil's professionalism as well as her wonderful bedside manner.

#32026-05-17

Didn't have to wait long to see to get into the room, or for the doctor to come in. The doctor & medical assistant took the time to explain the medications, when I should take them, how much I should use and what they would do to my skin.

#42025-09-17

I liked the modern office look, and how the doctor was very friendly and listened to everything I said.

#52026-02-04

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#62025-11-11

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#72025-07-05

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#82026-05-26

The whole visit

#92026-06-02

All was excellent

#102011-05-03 10:51:30

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What can we do better?

(answers:373)

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#12010-08-23 17:00:56

?water cooler in the waiting room?

#22026-05-23

No complaints at all, but since you asked, receptionist today could have been "warmer"

#32010-08-25 10:41:35

Keep doing the same thing.

#42026-01-18

Completely satisfied

#52010-10-20 09:59:20

Give me a good report!!!!!!

#62025-07-23

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#72011-06-22 17:06:20

don't think you could!!

#82026-05-15

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#92011-03-11 14:29:03

The entire visit was just perfect so I had no suggestions at this time.

#102010-10-05 12:14:11

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings