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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Dr. Ringpfeil was excellent.

#12025-05-24

There was no option to thank Andrea, but she also did a lovely job.

#22011-12-20 08:37:39

The professionalism of the staff and doctor. Everyone was easy to talk to and my questions were answered.

#32025-07-08

Beautiful reception/waiting areas

#42011-05-27 15:59:15

Overall friendliness of the staff. Atmosphere was very comfortable.

#52026-01-17

I love the Edith Piaf music being piped in - that was an awesome touch.

#62026-03-23

Didn't feel rushed like most doctor's offices

#72011-04-12 08:58:12

THE MUSIC! WOW. IT REALLY WAS AMAZING. PLEASE DO A BEST OF CD.

#82025-07-02

welll...besides the freeezing sensation applied to my paipai, i loved the paintings...for sure

#92026-02-15

I am very self conscious about my acne but everyone made me feel very comfortable!

#102025-10-20

See more patient answers >>

What can we do better?

(answers:373)

I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!

#12025-08-12

nothing just keep up the good work.

#22025-10-15

was fine

#32025-08-21

Everything was great! and everyone was very nice.

#42010-10-19 10:16:48

keep doing what u doing keep up the good work!!!!

#52025-06-11

was fine

#62025-07-21

Everything was great

#72026-01-13

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#82011-09-21 14:47:49

A follow up, even if its an email, after the apt. could help!

#92010-08-23 16:38:55

You can't improve upon excellence.

#102025-10-25

see more patient answers >>