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# of surveys: 3797
Last updated: 06/02/2020 5:54 PM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

I liked the staff and the doc!

#12019-10-10

Latte!

#22011-06-02 09:33:27

Office looks great!

#32019-10-20

I didn't feel rushed when asking questions - the staff took the time to explain answers well.

#42019-11-29

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#52019-10-15

The friendliness. professionalism and knowledge of all staff members.

#62020-03-08

The speed and throughness of the visit.

#72019-10-11

Dr. Ringpfeil was very friendly & took time to answer all my questions. Very attentive & knowledgable!

#82020-01-04

The freindliness of the staff!

#92011-06-01 13:35:16

The general friendliness, and knowledgeability of the Dr and staff.

#102019-11-08

See more patient answers >>

What can we do better?

(answers:373)

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#12020-03-03

Can't think of anything staff were very helpful

#22020-02-06

I think everything was wonderful. Keep up the good work!

#32011-02-22 09:25:17

Service was excellent!

#42010-09-30 13:09:12

No Comments

#52020-03-29

So far, everything is great. Looking forward to future visits.

#62019-12-24

When making the initial appointment and then calling to try to get it moved up (our of fear that I had a melanoma), I didn't think that one of the booking person(s) was particularly helpful or reassuring.

#72020-04-14

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#82020-04-05

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#92020-05-29

Offer a male of female medical assistant and ask if opposite sex assistant is okay

#102011-06-02 13:39:55

see more patient answers >>