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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The office is beautiful and the Dr. and MA was very attentive

#12011-04-25 09:15:09

nice music!

#22025-09-22

Everything was explained to me in detail; the doctor especially was very thorough both during and after her examination.

#32026-04-19

Great Dermatologist!

#42025-10-18

everyone was great

#52025-06-04

Very Friendly

#62025-05-16

Office looks great!

#72025-12-08

Appt hours are great for early morning. Great staff!

#82025-11-25

the coutersy and attentiveness

#92025-12-20

This was the fastest (in a positive way) medical appointmenet I've had since moving to this area.

#102011-01-05 08:38:17

What can we do better?

(answers:373)

I can't think of a single thing to make it better!

#12025-07-03

More chairs in the waiting room. More parking spaces.

#22010-09-15 12:08:01

Service was fantastic. No suggestions.

#32011-11-29 13:58:45

nothing everything is fine as is.

#42026-01-18

All aspects of care were remarkable--much better than I've encountered elsewhere.

#52025-12-07

I do not believe there is a need to improve.

#62010-11-01 14:00:26

No room for improvement

#72025-11-29

move closer to home

#82010-11-08 09:51:29

Just do the same good job

#92025-06-15

music in office was just okay

#102025-12-06

Customer Rating : 4.7

Based on 637 ratings