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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

thoroughness and timeliness of the doctor

#12025-06-26

The consultation with the doctor. She was able to diagnose the problem, which is most appreciated.

#22025-11-01

Very nice medical assistant and doctor.

#32011-05-25 11:22:06

Everything was great!

#42025-07-13

very warm friendly staff

#52025-10-13

VERY efficient.I loved that.

#62011-05-09 10:24:13

Everyone was very attentive and helpful.

#72025-11-24

Friendliness of all staff.

#82025-11-12

Did not have to wait long.

#92025-12-01

speed of the apt. Dr. Took time to share thoughts

#102025-09-23

What can we do better?

(answers:373)

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#12026-01-13

Can't think of anything. I feel good about this visit.

#22010-09-09 11:47:56

receptioist is a little stiff and unwelcoming, but attentive proffessional.

#32025-06-11

I have zero complaints--top notch service from booking of appointment to treatment to checkout.

#42011-07-26 14:19:25

I can't think of anything else that you can do, everything was excellent.

#52025-06-27

This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.

#62011-07-28 15:11:23

no complaints

#72025-12-06

I am perfectly happy, which is why i keep returning.

#82011-10-03 12:18:59

You guys did great. This was a great experience for me

#92010-09-22 12:31:41

Everything was wonderful

#102025-10-07

Customer Rating : 4.7

Based on 637 ratings