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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Dr made eye contact and listened to my concerns....

#12025-12-05

I appreciated that Dr. Ringpfeil took the time to thoroughly explain everything we spoke about. She did not simply provide a professional opinion, she provided her opinion and supplemented it with an explanation that made everything clear to me. I felt like I was listened to and interacted with, rather than just spoken at (which has often been my experience with other dermatologists). Thank you!

#22025-01-29

Doctor was very attentive and answered all questions/concerns.

#32025-04-16

The entire visit was a calming and pleasurable experience. The Dr. was superb. She was knowledgeable, attentive and genuinely listened. Jill is very personalble. The staff was very friendly. Melissa was really great. Truly the best experience that I have had in a Dr's office.

#42010-11-08 14:00:01

i liked the registration process. It was very efficient.

#52025-09-01

I was very impressed by the patience and information the staff provided--I did not feel rushed at all and was able to ask many questions.

#62025-05-01

Ability to use computer to fill in info

#72025-02-14

I thought everyone was very professional and nice.

#82025-05-25

i was seeing the docter at my appointment time

#92025-11-11

Everyone was very friendly and considerate. I did have to wait a little longer for the doctor to come in but the medical assistant was so polite and came in to offer me a magazine.

#102025-07-31

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What can we do better?

(answers:373)

you are the best!

#12011-08-10 10:32:44

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#22011-09-16 11:42:32

Everything was great thanks!

#32011-02-25 11:46:15

Cookies and Milk! Seriously, I love coming in and being seen promptly. More importantly, I like the fact that the doctor was not distracted and there was not a single interruption.

#42025-01-12

Tea? Just kidding! Everything was great.

#52010-10-26 10:16:13

The restroom could be cleaner.

#62011-01-19 08:56:51

Stay the same.

#72025-07-04

I had an appointment for a consulation for sun damage. Unfortunately, I need to see either a doctor or PA for my issue and this was not included in my appointment, so I need to make another trip. It is difficult for me to carve time out of my work day to take care of personal needs, so this is creating an inconvenience for me. I would have preferred to had the complete consultation done in one appointment.

#82011-02-14 14:14:53

relocate to our area (just kidding)

#92025-05-01

Better parking?

#102025-02-13

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