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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

taken promptly for appointment

#12010-11-08 14:14:51

i would like to think more about that

#22025-05-26

I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too

#32011-10-19 12:56:42

The friendlyness

#42026-01-25

Both the doctor and medical assistant were very knowledgable.

#52010-11-09 10:53:55

The Dr. was excellent in every way !

#62011-04-18 11:48:00

Seeing Dr. Ringpfeil again!

#72025-08-13

Friendliness of office staff and professionalism of doctor.

#82011-01-17 16:36:22

Very efficient, quiet, and clean.

#92025-09-22

The waiting time for the appointment and in the office was very quick!!!

#102025-05-24

What can we do better?

(answers:373)

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#12011-06-22 17:06:20

Lollipops if I don't cry.

#22025-07-06

Evening hours

#32026-02-12

Everything was great!

#42025-11-26

coffee in waiting room

#52011-12-14 11:20:21

I have an unusual challenge getting to and from the office. Your practice is doing a great job; I will deal with the transportation issues.

#62011-03-21 10:03:43

Everyone and everything is excellent!

#72011-03-23 10:51:26

you are the best!

#82011-08-10 10:32:44

Keep it up!

#92026-02-05

Being able to get an appointment at the time of the outbreak.

#102025-12-24

Customer Rating : 4.7

Based on 637 ratings