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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was extremely welcoming, pleasant and professional. I felt very secure with the knowledge and professional, caring treatment by both the doctor and her assistant.

#12025-08-07

The staff were very professional and service was above those i have had in the past.

#22011-03-29 09:40:00

Andrea was very responsive to my original request to be seen, and you provided a very quick appointment even though I was not a patient. As an architect, I especially appreciate the attention to detail in how you have retrofitted the office.

#32025-09-07

Loved everything! Thank you so much

#42025-07-13

Staff and doctor was very friendly and informative

#52025-10-10

Beautiful Office and Wonderful Staff!

#62026-03-19

very warm friendly staff

#72026-01-08

Knowledgable and friendly staff.

#82026-01-30

The physician and the art!

#92025-07-14

Overall friendliness of the staff. Atmosphere was very comfortable.

#102025-07-03

What can we do better?

(answers:373)

Everything was wonderful - no complaints at all!

#12025-08-10

Can't think of a thing. I was very impressed.

#22010-09-27 14:45:03

music mix

#32025-04-18

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#42025-07-13

Excellent, no improvement needed.

#52025-12-04

I have no suggestions. I am very pleased with ever aspect of my care

#62010-10-18 16:25:51

more sample products

#72011-06-02 14:59:00

Everyone and everything is excellent!

#82011-03-23 10:51:26

Tea? Just kidding! Everything was great.

#92010-10-26 10:16:13

I can't think of a single thing to make it better!

#102026-03-11

Customer Rating : 4.7

Based on 637 ratings