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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Excellent explanations by Dr. Ringpfeil along with knowledge and treatment. The option to fill out the form on the computer was great.

#12026-07-30

The thorough exam that Dr. Ringpfeil gave me. The professionalism of the entire staff. Everything from the ambience to the music.

#22026-08-06

Loved the office decor. the soothing music. Everyone was very friendly and helpful. Great experience.

#32011-12-05 10:22:59

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#42026-08-03

Minimal waiting time. So friendly and professional!!

#52012-10-01 11:08:39

dR. WAS WONDERFUL vERY FOCUSED AND CARING

#62010-12-07 13:49:45

Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.

#72011-05-20 16:26:57

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#82026-04-23

I love the Edith Piaf music being piped in - that was an awesome touch.

#92026-07-18

How great everyone treats you here!

#102026-10-01

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What can we do better?

(answers:373)

no suggestions

#12026-10-06

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#22011-09-21 14:47:49

So glad I came. Always liked Dr. Kern and Ann Watson. He'd be so pleased with your entire professional setup

#32026-10-13

N/A. Everything was great!

#42026-08-28

No comments at this time.

#52026-03-07

music in office was just okay

#62026-09-30

All my concerns were addressed, I was pleased.

#72011-03-11 11:53:21

There is nothing I can even think of! Wonderful Staff!!

#82011-09-09 15:04:20

Nothing!

#92026-08-08

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#102011-06-22 17:06:20

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings