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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Everyone was friendly and helpful. We did not feel rushed at all and that is wonderful. Thanks!!

#12011-11-29 10:38:27

The medical assistant was very helpful.

#22025-08-12

I enjoyed how friendly everyone was.

#32026-02-27

Just friendliness.

#42011-01-05 14:23:47

I followed the Dr. from Jefferson - Philadelphia. Dr. Ringpfeil is the best dermatologist I have had... and as a psoriasis patient I have had a few of them. For the first time, my skin reacts to treatment. Thank you!

#52025-06-28

Dr very friendly and made me comfortable.

#62025-09-01

The prfessionalism of the staff and the attentiveness of the physician. Also the timliness of the staff.

#72011-01-26 08:55:26

the doctor was comprehensive, concerned and frank

#82025-10-02

The thorough exam that Dr. Ringpfeil gave me. The professionalism of the entire staff. Everything from the ambience to the music.

#92026-03-22

The doctor was very nice!

#102026-05-03

See more patient answers >>

What can we do better?

(answers:373)

I was impressed with every step of making the appointment to seeing the physician.

#12010-12-16 12:26:48

My first time experience was great and there are no improvements that I can suggest at this time.

#22026-01-06

Nothing more than today's appintment.

#32010-11-10 08:24:10

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#42011-11-03 10:28:10

?water cooler in the waiting room?

#52026-03-08

I was very pleased!!

#62025-08-01

Don't know, you guys did a great job.

#72026-02-10

keep doing what you did.

#82011-03-11 14:14:27

May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too

#92025-08-01

less waiting time in the room