# of surveys: 4187 Last updated: 1/02/2024 11:10 AM
PATIENT RATINGS
Would you recommend us?
definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%
Compare our service to other similar practices
excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%
Overall doctor performance
excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%
The doctor listened to you attentively
excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%
The doctor took time to answer your questions
excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%
The doctor explained treatment options
excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%
The doctor explained treatment options
excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%
Front desk performance
excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%
Aesthetician performance
excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%
Office comfort
excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%
Parking
excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%
Friendliness of the staff during appointment
excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%
What WE DID WELL
(Answers:674)
I especially enjoyed the atmosphere and the music. It made my visit very enjoyable.
#12011-04-15 08:36:16
dr was very nice and easy to talk with
#22025-08-12
made me feel very comfortable
#32025-05-16
The Dr. was very kind, compassionate and respectful as well as knowlegeable of alternative ways. She is a real doll. Happy to have her as my doc and would recommed her to clients at Arrowroot Health Food Store.
#42025-04-19
The atmosphere was pleasent and during appointment, didnt feel judged about skin.
#52025-11-28
politeness
#62025-06-06
the fact that the garbage cans in the bathroom opened electronically.
#72012-10-16 11:13:16
Physician was very excellant in explaining treatment and cause of skin problem.
JUST THE WAY YOU SERVE ME NOW...........WITH GREAT RESPECT AND i REALLY APPRECIATE IT.
#12010-11-11 10:41:38
Only the 30 minute wait time really should be shortened.
#22025-08-04
Have an accessible examining table!!!
#32011-08-31 14:28:17
Too Early
#42025-07-31
I am completely satisfied with the current level of service and really can't think of anything that you could improve upon.
This survey is a good thing.
#52010-10-13 09:38:13
Can't think of anything, all was excellent.
#62011-05-03 10:51:30
This was my first visit and although i was uncomfortable with my problem which was addressing I was truly happy with everything else.
#72011-07-28 15:11:23
More appointment availability either early or later (before or after the normal 9-5 workday)