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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The attentiveness I received by Dr. Ringpfeil. She explained everything well.

#12026-05-19

The waiting room was very pretty

#22026-05-20

The aesthetician was great, very straight forward and running on time!

#32011-05-05 13:30:08

Doctor's thoroughness and bedside manner (and great blue eyes).

#42026-03-10

I like the knowledge and confident in Dr Ringpfeil.

#52010-12-16 12:15:00

speed of the apt. Dr. Took time to share thoughts

#62026-04-24

The physician and the art!

#72025-10-18

Artwork, National Geographic

#82011-05-18 16:03:39

the office looks great, doctor is very nice and helpful

#92025-09-15

Once in the examining room, I was treated professionally by both individuals whom I saw.

#102011-06-01 16:55:08

What can we do better?

(answers:373)

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#12011-11-03 10:28:10

Shorter wait, but not much else.

#22025-08-25

everything was great

#32025-11-06

Today I had to wait 45 min. to see the Doctor. I understand that sometimes other appointments run over but I took time off work to come here and I felt like I spent most of my time here waiting to see her.

#42025-12-11

let people know about opportunity for free consultation with Jill(?) when making appointment.

#52010-09-13 11:24:22

Everything was great! No further suggestion at this time.

#62025-06-26

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#72010-09-30 09:51:55

Talk a little slower

#82011-09-12 11:44:23

I was dissapointed when my appointment was cancelled because of the snow. I had to wait 6 weeks to get another appointment. I wish that I could have been worked in sooner.

#92011-03-11 14:29:03

Don't know, you guys did a great job.

#102025-08-27

Customer Rating : 4.7

Based on 637 ratings