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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The professionalism was awesome.

#12012-07-03 15:04:31

Using a computer to fill out the new patient forms!

#22026-07-03

I liked the fact that I could enter my information on a computer and I was not asked to provide the same more than once on the informational forms!

#32026-07-25

Very nice medical assistant and doctor.

#42011-05-25 11:22:06

no waiting

#52025-11-17

Office ambiance and the how attentive everyone is in the office.

#62026-04-06

The reassurance that my concerns were addressed.

#72010-11-09 11:24:08

Doctor was very pleasant and informative.

#82026-05-12

Excellent service, did not have to wait long to be seen!

#92025-11-04

The medical assistant was very friendly and sat with me through the registration process to ensure my computer worked properly. The clinican was very patient and provided excellent care.

#102011-05-25 13:14:40

What can we do better?

(answers:373)

No complaints - overall best experience at any dermatologist.

#12011-09-27 12:59:17

Don't change a thing

#22010-12-14 13:17:28

can't think of anything

#32011-12-12 10:13:47

Everything was wonderful - no complaints at all!

#42025-08-01

Just continue your good work to keep your credibility in place.

#52010-10-12 10:33:59

I am very satisfied now.

#62025-11-22

u guys r great here ,very professional, n kind .love coming here ...

#72011-09-26 14:29:08

can't think of anything

#82011-12-12 10:13:47

Everything is just great!

#92026-05-27

All my concerns were addressed, I was pleased.

#102011-03-11 11:53:21

Customer Rating : 4.7

Based on 637 ratings