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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr. was very attentive and took the time to talk with my daughter and put her at ease. Assistant was great, taking my daughter on tour of facility while I asked the doctor a few questions.

#12025-09-19

I felt the doctor really took the time to listen to me, as well as explain all of the important medical information.

#22025-06-24

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#32012-10-16 12:55:55

Ease of getting an appointment. Other places called I needed to wait more than 4 months for an appointment.

#42025-07-09

very warm friendly staff

#52025-09-29

the whole experience

#62025-08-18

The Dr. and assistant were both very professional and efficient. Everything was done quickly and smoothly. Also, patient and friendly with my 2 1/2 yr old. Thank you.

#72025-11-04

Very efficient, quiet, and clean.

#82025-09-13

I was very impressed by the patience and information the staff provided--I did not feel rushed at all and was able to ask many questions.

#92025-04-17

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#102025-11-25

What can we do better?

(answers:373)

You were amazing

#12010-09-28 09:24:38

JUST THE WAY YOU SERVE ME NOW...........WITH GREAT RESPECT AND i REALLY APPRECIATE IT.

#22010-11-11 10:41:38

I couldn't find any parking.

#32025-04-17

no suggestions, you are doing a good job

#42025-11-16

No room for improvement

#52025-11-08

this is my first time so will let you know as time progresses

#62010-11-02 11:02:24

It would be helpful to have some later evening hours, but the early morning hours work for me too!

#72025-08-17

I couldn't find any parking.

#82025-11-19

your office was just as described to me, most impressive!

#92011-09-07 11:57:29

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#102011-08-10 18:44:27

Customer Rating : 4.7

Based on 637 ratings