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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the music and decor of the facility

#12025-08-10

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#22012-10-16 12:55:55

It's great that you're using electronic means to capture patient information. Everyone is very friendly and competent and the doctor was wonderful to talk to.

#32025-09-15

Very impressed by the Doctor and staff.

#42025-11-30

The Dr. is very personable.

#52025-04-06

Patience and Politiness

#62025-05-01

I did not have to wait to be seen at all. From the start of my visit until I walked out the door the doctor & staff were very professional & took the tim to answer my questions and listen to me also. I have been seen by other dermatologist and I was defibately impressed here.+++A+++ Higly recommended.

#72025-05-25

Very friendly staff. Made the experience easy and comfortable.

#82025-08-15

friendly, laid-back style yet factual and to-the-point feedback

#92025-02-22

The Dr. wanted to start with the simpliest treatment before jumping into medicated treatment.

#102025-03-29

What can we do better?

(answers:373)

Can't imagine any better first impression.

#12011-02-24 14:49:37

Having Lip Gloss we can give others to let others know about you.

#22025-09-19

I actually appreciated and was so very happy with all aspects of my visit.

#32025-01-17

Good the way it is.

#42025-11-02

I cannot think of a thing that would make the visit any better.

#52010-11-03 15:36:43

Everything was great

#62010-11-04 12:31:22

everything was wonderful

#72010-08-25 12:47:35

smile more

#82010-09-09 10:34:11

Great practice

#92011-03-14 13:52:46

I would like you to offer evening and/or Saturday hours for both dermatology and esthetician appointments.

#102010-11-04 16:32:44

Customer Rating : 4.7

Based on 637 ratings