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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

cleanliness of office, layout of facility, short wait time to see physician, communication skills of physician and medical asst.

#12026-03-08

I like the dermatologist's bed side manner and I get the impression she keeps up with the latest treatment options.

#22025-10-07

knowledge and friendly

#32026-02-28

Very Friendly

#42026-03-28

The entire staff was extremely pleasant and I appreciate being able to see the doctor on such short notice. Everything was top notch!

#52026-01-16

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#62011-11-10 12:40:32

Everything was easy, transitions were smooth, staff was friendly, everyone smiled. It was a great experience

#72012-07-26 11:37:17

The reassurance that my concerns were addressed.

#82010-11-09 11:24:08

From the moment I walked in the great experience started for me.

#92026-02-09

It was a comphrehensive examination ..

#102026-07-12

See more patient answers >>

What can we do better?

(answers:373)

I can't think of anything else that you can do, everything was excellent.

#12025-11-06

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#22026-02-17

Keep doing what you're doing.

#32025-07-23

I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.

#42011-09-21 14:47:49

Can't think of a thing. I was very impressed.

#52010-09-27 14:45:03

Service was outstanding!

#62026-03-20

smile more

#72010-09-09 10:34:11

music in office was just okay

#82026-06-26

More appointment availability either early or later (before or after the normal 9-5 workday)

#92010-08-23 16:22:28

A sign in front of office to locate parking for first timers would be helpful.