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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

The speed and throughness of the visit.

#12025-07-03

I liked the fact that they took me in right away and everyone was very pleasant.

#22011-11-02 12:13:13

I liked how she listened to my issues and is addressing them aggressively. I've seen too many Dermatologists who don't seem to know how to go about treating me.

#32025-10-25

ambiance, music and moood of office was upbeat yet happily calm today!

#42025-12-15

Jenny took the time to address all my concerns and gave me great advice. She was very professional, very knowledgeable, and friendly

#52011-05-27 09:49:17

The staff was very friendly, helpful and professional. The doctor herself is a pro, I was very impressed and will definitely recommend her to others, especially of my race. Its very hard to find a good dermatologist and I believe she is wonderful and really knows what she's doing. I am glad that I came here, thank you.

#62011-11-10 12:40:32

The med assistant and the doctor were very pleasant and I feel like I can leave knowing that I am ok and had an excellent exam

#72026-04-20

Jennifer was very helpful and professional. I really appreciated her advice on my skincare.

#82011-10-19 17:13:56

The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist

#92025-10-21

Linda and the medical assistant were wonderful

#102011-09-16 11:42:32

What can we do better?

(answers:373)

more availability for appointments.

#12025-04-29

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#22025-04-30

I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.

#32010-09-28 11:03:56

I'm sending my whole family here. It's wonderful.

#42025-08-18

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#52010-10-12 12:10:30

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#62010-12-16 10:06:03

Keep up the good work!

#72025-07-10

A little warmer temperature.

#82010-09-09 16:03:32

Keep it up!

#92026-03-17

I was very pleased!!

#102025-11-30

Customer Rating : 4.7

Based on 637 ratings