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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

So much better then other doctors offices, very very friendly, Love it.

#12011-04-05 09:29:32

thoroughness of staff

#22025-12-15

Dr. was very informative. Everyone was very nice. Please give all the ladies here a raise..

#32025-10-19

everything is very thorough and comprehensive

#42011-11-02 11:42:46

efficiency, carefulness, thoroughness very much in evidence.

#52025-07-20

Linda was very thorough and took time with me rather than rush me like she couldn't wait to get to the next patient. I've had that experience before so I appreciated that.

#62011-06-02 14:59:00

I really appreciated the friendliness and attentiveness of the doctor, medical assistants and office staff.

#72025-11-27

The doctor and assistant were wonderful!!! So friendly and warm. I am so used to doctors being rushed AND condescending. This was a great change!!

#82025-08-12

Everyone was very nice!

#92025-05-31

I loved the office space. Very friendly and the decor was very nice. I also appreciated the opportunity to do documentation on the computer.

#102026-01-10

What can we do better?

(answers:373)

Later evening hours and/or weekend hours.

#12011-05-27 15:59:15

My advice would be to continue doing exactly what you are presently doing. I had a very good first impression of Dr. Ringpfeil and the practice. Thank you.

#22011-02-07 10:50:14

Don't change anything

#32026-04-20

Please send out paperwork in advance for pediatric patients

#42026-01-21

please make a reminder call. I checked my cell for one and you hadn't.

#52025-11-05

Can't think of anything, all was excellent.

#62011-05-03 10:51:30

don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks

#72010-09-30 09:51:55

The entire visit was just perfect so I had no suggestions at this time.

#82010-10-05 12:14:11

Everthing was excellent

#92010-10-27 13:58:55

keep up the good work. you have an excellent service and your office is great

#102026-03-25

Customer Rating : 4.7

Based on 637 ratings