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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

the personalized acne regiment.

#12025-07-16

Climate and environment

#22025-09-13

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#32011-06-02 13:39:55

The atmosphere was comfortable, people were curtious, friendly, and helpful.

#42025-04-11

medical assistant

#52011-11-30 15:41:16

Fast, fun, very pretty office, excellent art works

#62010-12-07 10:07:04

I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute appoitment.....so we were pretty happy this time!

#72025-12-23

Facility was very contemporary. Very welcoming.

#82011-05-02 09:29:24

Very Friendly

#92025-04-28

Everyone very freindly. That's important.

#102025-11-27

What can we do better?

(answers:373)

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#12026-01-05

Nothing, my visit was great.

#22025-11-08

Nothing, Thank you so much.

#32011-03-04 10:10:02

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#42010-12-16 10:06:03

I am new here, so I don't have any suggestions at this time

#52025-12-01

I think the service provided fulfilled my expectations so at this time I do not have any suggestions for improvement.

#62025-08-22

nothing everything is fine as is.

#72025-04-22

maybe classical music on the radio? and some hunting and fishing magazines for the men. but the waiting period is so short it may not matter

#82010-11-08 11:23:38

Just keep up the good work!

#92025-07-20

sometimes I feel the phone staff is not as helpful as it could be, but that is not reflected in the quality of services. Front office is very professional overall.

#102010-11-04 13:29:14

Customer Rating : 4.7

Based on 637 ratings