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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Dr very friendly and made me comfortable.

#12026-03-26

Everybody was polite and understanding. I will definetly be coming back.

#22011-05-24 14:13:45

I rea;;y appreciated how soon I was given an appointment and also how friendly all of the staff are. The office is beautiful.

#32026-01-05

Ambiance and cleanliness of the office; informative, highly professional staff. Overall, this was a very pleasant experience.

#42026-03-08

aNDREA AND DR RINGFEIL WERE ABS0LUTELY TERRIFIC AND VERY FRIENDLY

#52025-10-28

very professional

#62026-03-11

Dr. Ringpfeil's professionalism as well as her wonderful bedside manner.

#72026-01-12

The help desk (reseptionist/m.a) was phenomenal!

#82025-07-24

Appreciated the time the doctor took with me and the fact that she discussed fees in advance of services. Bottom line: excellence in every way.

#92026-02-10

That was the most thorough appointment I have had in a very long time. I was given numerous options that were tailored for my skin needs.

#102011-12-06 10:16:06

What can we do better?

(answers:373)

Have an accessible examining table!!!

#12011-08-31 14:28:17

I am a little annoyed that I called to say I was on my way and I was told that I may not get here in time and will probably have to reschedule. Then when I got here, I filled out the paperwork then had to wait 20 minutes to be seen. It would be nice to know the receptionist's name so I know who I am calling when I have questions. It would be nice to have WiFi available during the wait.

#22011-06-22 17:06:20

Can't think of anything, all was excellent.

#32011-05-03 10:51:30

Everyone and everything is excellent!

#42011-03-23 10:51:26

Lollipops if I don't cry.

#52025-12-19

i was completely satisfies with everything and everyone. Even my lateness was not held against me.

#62025-10-11

You were amazing

#72010-09-28 09:24:38

Don't know, you guys did a great job.

#82026-05-18

Service was extremely good.

#92011-01-27 16:47:12

I really am not sure how you could improve. The visit was actually relaxing.

#102025-09-16

Customer Rating : 4.7

Based on 637 ratings