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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Punctuality of apointment.

#12025-06-19

Everyone was friendly, office was nice and bright, bathrooom was clean.

#22026-02-19

Your neatness. The orange uniforms give a cheery, clean appearance to the practice.

#32025-12-11

I am very self conscious about my acne but everyone made me feel very comfortable!

#42026-05-05

Facility was very contemporary. Very welcoming.

#52011-05-02 09:29:24

Love the technology. Dr. listened well to my concerns and was attentive.

#62025-12-08

There is an open, respectful friendliness about the practise.

#72025-12-07

i would like to think more about that

#82026-03-15

The doctor didn't rush

#92025-10-22

I have al;ways liked the Doctor and the satff

#102010-11-17 15:23:04

What can we do better?

(answers:373)

I cannot think of a thing that would make the visit any better.

#12010-11-03 15:36:43

I really can't think of anything to add

#22010-11-24 09:41:39

that you can call the insured company ehen there's a problem

#32026-04-09

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#42010-12-07 10:07:04

If it's not broke don't fix it...everything was handled very well

#52026-01-20

Maybe some more magazines for the guys. I`ll bring a few in...

#62026-06-03

Nicer chairs in office

#72011-01-24 14:33:36

Service was great, wouldn't change a thing.

#82010-10-06 09:19:36

just keep up the good work

#92011-04-19 10:17:20

Keep up the good work!

#102026-03-13

Customer Rating : 4.7

Based on 637 ratings