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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Everyone was incredibly kind, informative and helpful. It was one of the best doctor office experiences I've ever had.

#12025-10-23

You LISTEN AND YOU HEAR

#22026-06-20

I really liked that I felt as though I was in a warm and friendly environment vs the sterile and cold feel many other physicians offices maintain. I also thought the tablet P.C. was very cool!

#32026-05-27

Dr. Ringpfeil

#42025-10-16

The doctor definitely has a wonderful bedside manner, so unexpected when a woman my age is dealing with aging vanity issues.

#52026-04-04

The unhurried time spent by everyone

#62010-11-30 10:51:14

Excellent service; thanks for not making me wait to be seen, like I do in every other doctor's office!

#72011-06-08 09:39:58

Friendly!

#82025-10-30

ON Time

#92026-09-03

I WAS VERY COMFORTABLE WITH THE VISIT

#102026-03-06

What can we do better?

(answers:373)

Too Early

#12026-05-26

keep up the good work. you have an excellent service and your office is great

#22025-11-26

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#32010-11-10 12:28:11

Keep doing what you are doing now..make sure no one slips, then I will make sure I write about it.

#42026-04-17

Can't think of anything, all was excellent.

#52011-05-03 10:51:30

No changes recommended at this time.

#62025-12-15

The experience was very pleasant, and relaxed. I would not recommend changing anything!

#72026-01-24

I do not believe there is a need to improve.

#82010-11-01 14:00:26

everything was wondurful. Thanks!

#92025-10-27

Everything was great

#102026-06-16

Customer Rating : 4.7

Based on 637 ratings