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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Yes, the doctor listened attentively to my description of symptoms and was authentically interested in helping me to resolve a skin issue that numerous specialist have not been able to identify.

#12025-10-04

every thing was great.

#22026-02-26

Attention to detail on part of doctor and assistant

#32025-12-21

dR. WAS WONDERFUL vERY FOCUSED AND CARING

#42010-12-07 13:49:45

The concern and empathy of the doctor and all the office staff regarding my daughter. Thank you so much!

#52025-11-14

Beautiful offfice. Doctor was thorough but quick, which was great

#62011-04-04 11:16:27

I LOVE the art work!

#72010-12-13 11:51:50

Linda was very thorough and took time with me rather than rush me like she couldn't wait to get to the next patient. I've had that experience before so I appreciated that.

#82011-06-02 14:59:00

Jennifer was very helpful and professional. I really appreciated her advice on my skincare.

#92011-10-19 17:13:56

The fact you aren't rushed.

#102026-04-22

What can we do better?

(answers:373)

watercooler in waiting room.

#12026-02-20

More appointment availability either early or later (before or after the normal 9-5 workday)

#22010-08-23 16:22:28

less waiting time in the room

#32025-06-02

before prescribing a very expensive treatment, inform the patient you are doing so.

#42025-12-11

I was very happy with the care I received.

#52010-09-14 10:44:00

Great practice

#62011-03-14 13:52:46

Foodcoffe

#72026-01-17

Maybe directions as "across from the Lexus place." Have the assistant say there may be a name recall test later, as she introduces herself.

#82010-12-07 10:07:04

I really am not sure how you could improve. The visit was actually relaxing.

#92026-01-22

My next appointment could not be scheduled for 6 weeks. I wish I could be seen sooner!

#102010-12-16 10:06:03

Customer Rating : 4.7

Based on 637 ratings