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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Jennifer was very helpful and professional. I really appreciated her advice on my skincare.

#12011-10-19 17:13:56

love the new office!!!!

#22025-12-12

Everyone was helpful. The appointment time was met and the service was wonderful.

#32012-12-04 12:12:44

The staff members were wonderful and very friendly. I was impressed by the doctor's expertise and professionalism.

#42026-01-16

Very nice medical assistant and doctor.

#52011-05-25 11:22:06

the music and decor of the facility

#62025-12-28

The service overall was excellent!

#72012-07-06 12:10:33

I was extremely impressioned with the professionalism of the entire staff and the uplifing atmosphere of the office as it made me feel relaxed and welcomed. I love the color scheme of the office too!

#82025-11-12

The time the Doctor spent talking to me about my problem. She did not rush.

#92011-12-15 12:54:52

doctor

#102025-07-31

What can we do better?

(answers:373)

don't change a thing!

#12026-03-21

Talk a little slower

#22011-09-12 11:44:23

I was very pleased!!

#32025-10-31

Only the 30 minute wait time really should be shortened.

#42026-06-04

This visit was great.

#52026-06-30

more than adequate service!

#62026-02-18

give me choices of what type of medicines that i can take

#72025-12-02

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#82011-03-24 10:10:11

Thank you for your help. I will definitely recommend Dr. Ringpfeil to friends.

#92026-05-11

?water cooler in the waiting room?

#102026-06-21

Customer Rating : 4.7

Based on 637 ratings