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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

The medical assistant was very helpful.

#12025-09-09

This was the fastest (in a positive way) medical appointmenet I've had since moving to this area.

#22011-01-05 08:38:17

The atmosphere was relaxed and pleasant. I especially liked having a nice big clock in the waiting room.

#32026-04-23

Your neatness. The orange uniforms give a cheery, clean appearance to the practice.

#42026-01-04

Lovely environment, sunny, spotless and relaxing classical music

#52025-10-31

YOU HAVE DONE AN EXCELLENT JOB OF ENSURING PATIENT SATISFACTION AND CARE QUALITY

#62025-10-15

People, help, expertise.

#72011-01-17 15:16:10

Everyone was helpful. The appointment time was met and the service was wonderful.

#82012-12-04 12:12:44

Friendliness of the satt and theri attentiveness. Also thoroughness of the questions

#92026-01-28

The friendliness of the entire staff

#102026-05-04

See more patient answers >>

What can we do better?

(answers:373)

before prescribing a very expensive treatment, inform the patient you are doing so.

#12025-08-03

n/a

#22025-08-19

Keep up the good work!

#32026-02-08

beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)

#42025-06-21

Everything was outstanding

#52011-11-18 16:18:36

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#62026-05-23

I thought that consideration could have been made re: pricing of skin tag removal since I only had one tag removed.

#72025-09-19

u guys r great here ,very professional, n kind .love coming here ...

#82011-09-26 14:29:08

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#92011-09-16 11:42:32

Provide some written information for questions asked. I can't remember everything said.

#102025-07-30

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Customer Rating : 4.7

Based on 637 ratings