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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Excellent service, did not have to wait long to be seen!

#12025-12-06

I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..

#22010-11-10 08:24:10

Just friendliness.

#32011-01-05 14:23:47

I liked the waiting room it was really nice.

#42026-04-27

How nice and welcoming everyone is!

#52026-06-15

the office looks great, doctor is very nice and helpful

#62026-04-04

Patience and Politiness

#72025-07-31

Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!

#82012-10-25 11:48:39

Everything was very quick which I like, plus I got all the information I needed in that short amount of time.

#92012-09-04 12:31:55

I liked how they wanted to know about past experiences and history and seemed to take that into account and also thought outside the box. Very personable, friendly, yet right to the point.

#102025-09-10

What can we do better?

(answers:373)

My experience in the office today was absolutely excellent

#12026-04-29

The service was great I don't see anything better u can do!

#22025-11-15

Can't think of a thing

#32026-06-23

Keep me informed of specials on products that might be good for my skin.

#42011-01-05 16:01:31

I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.

#52010-10-04 12:14:56

It was good

#62025-12-30

shorter wait time for new patient appointment.

#72026-01-08

Just keep doing what the company is doing and yall will be fine. no problems at all i will refer anybody to this compnay

#82025-09-13

Everything was great.

#92026-05-03

Later evening hours and/or weekend hours.

#102011-05-27 15:59:15

Customer Rating : 4.7

Based on 637 ratings