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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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SKIN

# of surveys: 3847
Last updated: 1/12/2021 12:30 PM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

I really liked that I felt as though I was in a warm and friendly environment vs the sterile and cold feel many other physicians offices maintain. I also thought the tablet P.C. was very cool!

#12020-09-28

office is clean

#22011-05-02 14:47:10

Explanation by both DR. and assistant Thanks!

#32021-01-19

Staff was very friendly. The office is beautiful, organized, and very clean. I am very happy with my choice to see Dr. Ringpfeil!

#42020-08-28

Dr Rinfiel took a lot of time an I didn't feel rushed. The MA was also very nice.no wait time.

#52020-12-08

Excellent staff who seem to like what they are doing! (A rarity in many offices!)

#62011-11-17 12:08:50

yES, THERE WAS A DELAY IN SEEING THE DOCTOR AND THE MEDICAL ASST. ACTUALLY APOLOGIZED AND EXPLAINED THE PROBLEM. THAT RARELY HAPPENS IN ANY DOCTORS OFFICE I HAVE EVER BEEN IN.

#72010-11-11 10:41:38

Yes your patiences and willingness to answer all my questions.

#82020-12-17

the artwork on the walls

#92020-09-29

Friendliness

#102011-01-03 09:55:52

What can we do better?

(answers:373)

i work from 7:30 to 4:30, and i am very disappointed that you have no night hours......

#12010-10-12 12:10:30

I think everything was wonderful. Keep up the good work!

#22011-02-22 09:25:17

Always laugh at my jokes.

#32020-05-22

was fine

#42020-10-05

Its hard to find anything that you guys didn't do correct. Keep up the good work

#52011-08-03 11:52:57

I would have liked to pay in cash but the receptionist had no change.

#62020-11-06

very satisfied

#72010-10-13 11:22:48

it was a little warm in the waiting area

#82021-01-08

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#92020-09-11

Have some toys or children books in the waiting room

#102020-04-08
Customer Rating : 4.5

Based on 178 ratings