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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

the stafff and doctor were extremely friendly

#12026-08-16

everyone was great

#22026-09-08

prompt everything explained clearly

#32026-08-31

Little to no waiting

#42012-09-19 10:54:21

The Dr. saw us on time. No waiting.

#52026-01-11

Dr and Med Assist. listened patiently and answered all questions thoroughly.

#62026-08-27

All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.

#72011-09-28 14:40:16

dr and med asst. made me very comfortable instead of the traditional white coat syndrome

#82011-06-02 13:39:55

The doctor's exam was thorough and gentle. The music was pleasant and soothing.

#92026-08-03

Art work

#102026-09-24

See more patient answers >>

What can we do better?

(answers:373)

no suggestions, you are doing a good job

#12025-12-22

Don't change anything

#22025-10-24

I was more than pleased with my first visit; a very warm and professional office

#32011-03-09 09:12:38

I think that you should just mkae the vists a little bit quicker, and thats all.

#42010-10-27 08:46:34

The entire visit was just perfect so I had no suggestions at this time.

#52010-10-05 12:14:11

just continue listening which is so important

#62026-07-28

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#72011-05-19 10:14:50

keep doing what u doing keep up the good work!!!!

#82026-06-25

Almost too methodical - thought of one more 15 second type question after Dr. left re one spot not noted - would have waited some time to have her look at it. Told no time until lunch.

#92011-11-03 10:28:10

smile more

#102010-09-09 10:34:11

see more patient answers >>

Customer Rating : 4.7

Based on 637 ratings