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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely: 93.1%
probably: 6.16%
maybe: 0.58%
not likely: 0.08%
no: 0.02%

Compare our service to other similar practices

excellent: 87.9%
very good: 10.1%
good: 1.8%
poor: 0.06%
very poor: 0%

Overall doctor performance

excellent: 94.2%
very good: 4.89%
good: 0.80%
poor: 0.03%
very poor: 0%

The doctor listened to you attentively

excellent: 93.9%
very good: 4.97%
good: 1.05%
poor: 0.05%
very poor: 0%

The doctor took time to answer your questions

excellent: 94.0%
very good: 4.66%
good: 1.27%
poor: 0.02%
very poor: 0%

The doctor explained treatment options

excellent: 94.3%
very good: 4.16%
good: 1.25%
poor: 0.14%
very poor: 0.02%

The doctor explained treatment options

excellent: 92.0%
very good: 5.69%
good: 2.18%
poor: 0.11%
very poor: 0.0%

Front desk performance

excellent: 85.6%
very good: 10.2%
good: 3.66%
poor: 0.31%
very poor: 0.08%

Aesthetician performance

excellent: 88.6%
very good: 7.61%
good: 3.39%
poor: 0.24%
very poor: 0.08%

Office comfort

excellent: 90.9%
very good: 6.93%
good: 2.08%
poor: 0.05%
very poor: 0.05%

Parking

excellent: 66.4%
very good: 14.4%
good: 15.7%
poor: 2.49%
very poor: 0.9%

Friendliness of the staff during appointment

excellent: 90.9%
very good: 7.23%
good: 1.85%
poor: 0.05%
very poor: 0%

What WE DID WELL

(Answers:674)

Was able to get an appointment on the same day. Staff worked deligently to assist with my referral

#12011-05-27 10:56:18

The Dr. listened and was patient. I was nervous!

#22025-11-03

The way Dr.Ringpfeil and the medical assistant has communicated

#32025-11-03

I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..

#42010-11-10 08:24:10

The staff and physician were excellent! Thanks so much!

#52025-12-30

The freindliness of the staff!

#62011-06-01 13:35:16

The doctor saw me exactly when i was scheduled.

#72026-02-10

everyone seemed genuinely friendly.

#82026-02-26

n/a

#92026-03-01

Doctor was very attentive and answered all questions/concerns.

#102026-09-25

See more patient answers >>

What can we do better?

(answers:373)

please change the paintings in the reception area....

#12011-02-02 11:01:42

Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.

#22026-02-11

Shorter wait, but not much else.

#32026-01-27

Just do the same good job

#42026-01-17

While I totally understand the late policy, unfortunately my daughter and I drove 1.5 hrs to the facility and given the weather and errorous directions, we ended up being 7 mins late. I immediately called the office while on route to explain that we were lost and sought correct directions. The receptionist was very curt, short and condesending. Upon our arrival, there was no warm greeting and very limited eye contact. Again,as a heath care provider myself, I appreciate the need to follow a schedule, however, our appointments were in direct succession and I do not think it would have had a significant impact on the work schedule, given our special circumstance.

#52011-03-24 10:10:11

Don't change anything

#62025-12-25

No comments at this time.

#72025-10-13

I thought everyone was fantastic and very helpful-no suggestions had a great experience

#82026-04-17

more availability for appointments.

#92026-07-19

Medical newsletters or updates are helpful and informative. If it is advisable to have an annual mole check, for example, friendly reminders are always appreciated.

#102026-04-27

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Customer Rating : 4.7

Based on 637 ratings