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Philadelphia and Mainline Center of Dermatology and Cosmetic Surgery

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# of surveys: 4187
Last updated: 1/02/2024 11:10 AM

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

thoroughness of staff

#12025-03-03

The general friendliness, and knowledgeability of the Dr and staff.

#22025-04-09

I liked the promptness of seeing the doctor, and I loved that I was given all the time that I needed to speak with her.

#32025-04-16

on a very short notice was able to squeeze in an appointment for my daughter...thank you

#42025-07-31

relaxing decor, classical music

#52025-09-08

The entire staff was friendly, efficient and professional. Office and exam room were immaculate. Exam was thorough and complete. I have peace of mind that I have no problems at this time.

#62012-10-16 12:55:55

The medical assistant was very helpful.

#72025-04-02

everyone was very pleasant and made me feel comfortable about my situation as well as gave me the hope for relief I was hoping for.

#82025-04-20

Everyone was extremely welcoming, pleasant and professional. I felt very secure with the knowledge and professional, caring treatment by both the doctor and her assistant.

#92024-12-02

the professionalism and everyone made me feel comfortable.

#102025-02-27

What can we do better?

(answers:373)

clear directions to facility

#12025-03-14

Everything was great

#22025-08-05

No recommendations - very satisfied/pleased with everything about the visit and the office and the Doctor and her assistants. thank you to everybody for makinng me feel so comfortable (i was verrrrrry nerous)!!

#32025-04-09

u guys r great here ,very professional, n kind .love coming here ...

#42011-09-26 14:29:08

Service was excellent!

#52010-09-30 13:09:12

Can't everything was excellent!!!

#62011-12-06 11:22:30

no complaints. everything was fine.

#72025-02-02

I really am not sure how you could improve. The visit was actually relaxing.

#82025-07-26

The restroom could be cleaner.

#92011-01-19 08:56:51

More upbeat music! The warm temperature and the John Mayer-esque music made me feel as if it were bedtime =)

#102011-09-16 11:42:32

Customer Rating : 4.7

Based on 637 ratings