Uncompromised quality through unmatched experience | focus on patient satisfaction | advanced technology

Franziska Ringpfeil, MD

Nina F. Abraham, MD

Linda D. Heckman
Physician Assistant

Dr. Ringpfeil graduated from medical school and started her dermatology training in Dusseldorf, Germany. In 1990, she was invited by the chairman of dermatology at Thomas Jefferson University to join his department. After completing residency and receiving board certification, she joined the faculty at Jefferson, specializing in cosmetic and pediatric dermatology.

She has authored numerous scientific papers in major professional journals, authored and co-authored several chapters in the leading textbooks for dermatology, and has lectured both nationally and internationally.

She received the Young Investigator Award by the American Academy of Dermatology, as well as an award by the Alpha Omega Alpha Honor Medical Society for outstanding teaching faculty. She serves as a vice chair for the Dermatology Foundation, the nation's leading supporter for dermatologic research. Dr. Ringpfeil is listed on the expert panel of F.I.R.S.T. (Foundation for ichthyosis and related disorders) and she is a member on the advisory board for NAPE (National Aassociation for Pseudoxanthoma Elasticum).

In addition, she volunteers her time at Camp Discovery, a camp for children with the most severe skin diseases.

Dr. Abraham completed a residency in Dermatology at Mount Sinai Hospital in New York, NY. At Mount Sinai, she gained a breadth of experience while taking care of a diverse patient population. During her final year of residency, she served as chief resident. Upon completion of residency, Dr. Abraham went on to pursue subspecialty training in Dermatopathology at St. Louis University Hospital in St. Louis, MO.

During her medical training, Dr. Abraham presented at both regional and national meetings and published numerous papers in general dermatology and dermatopathology. Dr. Abraham is board-certified in Dermatology and Dermatopathology by the American Board of Dermatology. She is a member of the American Academy of Dermatology and the American Society of Dermatopathology.

Previously, Dr. Abraham graduated from the University of Wisconsin-Madison where she studied Anthropology and Theater. She received her medical degree from Jefferson Medical College in Philadelphia, PA.

Dr. Abraham grew up in the Philadelphia area and is excited to return and serve the community in which she was raised.

Linda has been practicing in dermatology since 1999. She graduated with high honors from the MCP/Hahnemann Physician Assistant Program in 1997 and was the recipient of the David Buck Memorial Award for academic and clinical excellence.

Linda earned her B.A. in psychology from Upsala College in East Orange, New Jersey in 1978 where she graduated summa cum laude and was the valedictorian of her graduating class.

Linda is a member of the American Academy of Physician Assistants, the Society of Dermatology Physician Assistants and the Pennsylvania Society of Physician Assistants.

Patient Survey - Performance Report

Would you recommend us to your friends or family?
Our service compare to other similar practices
Rate the interaction with the doctor
Waiting time for getting an appointment
Waiting time to be seen during the appointment
Rate the personnel performance
Rate the facility

Dana M. Phillips
Licensed Aesthetician

Jennifer L. Jacobs
Licensed Aesthetician

Shilpa Patel
Threading Expert

Patient Survey - What we did well

Rate your experience
Survey question: Was there anything you particularly liked during your visit?
Patient answers:
  • Bravo!! I am very impressed with the doctor, staff, facility, everything right down to the current magazines available in the reception room(that I didn't even get to read!). I can highly recommend you with trust and confidence.
  • Everything! I appreciate the fact that Dr. Ringpfeil has a great understanding of my medical condition and how it has affacted my skin. I look forward to seeing her for all my future dermatalogical needs. I really needed a wonderful dermatologist and am grateful to Dr. Sandorfi for referring me to Dr. Ringpfeil.
  • I was very pleased with the service that was provided during my visit. No waiting, excellent service, thorough exam. Overall, it was a pleasure - not usually the case with most doctor's visits these days!
  • Quiet, on time, attentive, professional, organized, convenient, reasonably priced compared with others in the area.
  • I liked how she listened to my issues and is addressing them aggressively. I've seen too many Dermatologists who don't seem to know how to go about treating me.
  • The doctor was extremely attentive and I did not feel rushed at all. This is by far the best experience I have had at the dermatologist
  • I really liked all aspects of my visist. I feel as though I have finally found a dermatologist. She and her staff were willingly to listen and give me their professional opinion and hopefully find a treament that will work longterm.
  • Dr. Ringpfeil is great. I'm glad that Dr. Haab recommended her.
  • We liked everything. Great experience, and we've been to many dermatologists in the past. You are the best!
  • I like that you can schedule and access info by computer. The office is beautiful, very relaxing and staff is wonderful. The nicest doctors office I have ever been too
  • I did not feel rushed. I felt I was Heard and listened to. The exam and explanations were clear .When my visit ended all of my questions,, symptoms, and diseases were addressed extensively.I am thrilled that I have found this office. I intend to refer my husband, son and friends.
  • I actually was able to see the physician, the physician assistant and the aesthetician, which was awesome for one visit! It shows that the team works together to provide patients with the best possible results.
  • All was extraordinary, compared to most doctor's offices. However, the doctor's explanation of the condition was particularly outstanding.
  • No wait time, very efficient and easy to get in/out during work day.
  • I think the doctor is very thorough in her evaluations and explanations and the staff is extremely professional and friendly. Definitely 5 star service!
  • Definitely the best overall dermatology practice I've seen (I've seen a lot). Very well run and obviously the Dr. is extremely expert and knowledgeable.
  • It is clearly evident taht Dr. Ringpfeil is genuinely motivated by listening to your full symptoms, issues and then selecting the approach that is best for you. I scheduled my appt with the hopes of undergoing pricey treatments. Rather than signing me up and taking my check, she insisted that we first address the cause of my problems. Obviously, her goal is to heal the patient, not simply select the treatments that would be most lucrative for her. Impressive.
  • Just enjoyed everyone here at the practice. Medical excellece based on intelligence rather than ego (did I really say that)!
  • This is one of the best medical offices that I have visited. I see doctors in the Penn and Bryn Mawr systems and this is by far much better than any of those offices. The entire staff is friendly and accommodating. Both doctors are awesome! I have recommended you to family and friends. Keep up the great work!
  • The entire visit was a calming and pleasurable experience. The Dr. was superb. She was knowledgeable, attentive and genuinely listened. Jill is very personalble. The staff was very friendly. Melissa was really great. Truly the best experience that I have had in a Dr's office.
  • Everyone was so nice! I've never been to a doctor's office where everyone is so pleasant and the service is so quick! I didn't wait at all! You guys are great!
  • I have to say this was the most comfortable experience at any doctor office I have ever been to in my life. Dr. Ringpfeil is incredibly nice and compassionate. Lauren was super. The receptionists are very friendly. I now have a new dermatologist. Thanks!
  • I followed the Dr. from Jefferson - Philadelphia. Dr. Ringpfeil is the best dermatologist I have had... and as a psoriasis patient I have had a few of them. For the first time, my skin reacts to treatment. Thank you!
  • start to finish it was a perfect experience, i found the reception area very heplful and understanding,
  • They were the first attentive people in the medical field I've encountered in a while. Quick and EFFICIENT visit- I appreciated everything!!!!!
  • There is an open, respectful friendliness about the practise.
  • I found it very interesting and feel that I came to the right place and trust the doctor's treatment for me.
  • Staff was friendly, attentive and polite. Dr Ringpfeild is the first Dr I seen that has been able to provide a viable resolution for my condition
  • Doctor is extremely efficient and knowledgeable, and even discussed treatment for another condition -- my oral canker sores -- which nobody had ever mentioned previously. Also, the office is really lovely with nice music, rather than pical office music.
  • This is my 2nd experience with this practice. I originally came here for my son. The attentiveness of the Doctor and staff is truely a positive experience. Thank you. I wish all my doctor's appts were this pleasureable.
  • Clear information about treatment options which had not been offered in the past. It is possible that these treatment options are new, but it is also possible that the physician is especially knowledgeable.
  • I came here because my previous doctor's staff was not friendly or helpful. I am very glad I switched. Everyone here has been very nice and professional
  • I don't have insurance, and Dr.Ringpfeil carfully thought about my situation and prescripted with my budget. Very nice and explained each medication that I'm on. LOVE THIS PLACE! hope my face gets better fast..
  • Cute babes that worked in the office.
  • Both Alana and Dr. Ringfeil listened to all of my concerns. Excellent doctor and office, will highly recommend.
  • You people are superb. The doctor and the assistant understand what they are doing. The doctor really talks like a professional - she knows it for sure.
  • Took the time to diagnose the issue and once diagnosed, layed out my options and throughly explained everything.
  • The waiting room had interesting products and information. The staff were professional, kind and had a nice process.
  • The time spent with the doctor....I always feel she cares and will take the time with you.
  • Loved the doctor. She was very friendly and it was refreshing to see someone who actually enjoys their job!
  • Everyone was very attentive and I didn't feel rushed. Soothing atmosphere and even the temperature in the office and waiting room was perfect! The doctor exceeded my expectations - wonderful experience!
  • It was a comphrehensive examination ..
  • as a man and coming in to see a doctor is usually awkward especially a female doctor to look over your entire body. The staff made me feel very comfortable and relaxed. Thanks so much.
  • I actually look forward to my doctor's visits! Been a patient of Dr. R's since she was in Center City and have referred family and friends to her!
  • My visit was very professional. I walked in and was assisted with emmediately. I am very happy with the service that was given to me today. I will gladly return.
  • The Medical Assistant, Doctor and Receptionist were very helpful and fast. Best doctors appointment I've ever had!
  • I thought the waiting room was very nice and all the employees were very kind and took their time during the appointment. Our last dernatologist that we visited for the first time made us wait an hour and a halve for a five minute we were pretty happy this time!
  • The neatness of the clinic and the efficency of the staff and the doctor. Dr. Ring fieil was wonderful and knows her fireld, i have been to several dermatologists and finally I found the one who knows what she is talking about.
  • Love the technology. Dr. listened well to my concerns and was attentive.
  • Linda was very informative, very responsive to my questions. I felt very comfortable with her advice
  • Dana is an experienced licensed medical aesthetician who has been practicing skin care on the mainline since she graduated from Jean Madeline Aveda Institute in 2006. She is certified in Microdermabrasion, Chemical Peels, Laser Hair Removal, Laser Skin Rejuvenation, Laser Skin Resurfacing, Laser Skin Tightening, and Body Sculpting.

    Dana started her career at Shanti Med Spa, where she gained extensive experience working with all skin types. She is highly knowledgeable about skincare and wellness while being passionate about her patients’ satisfaction.

    Dana graduated from Penn State University in 2005 with Bachelor of Arts degree.

    Jennifer graduated from West Chester University with a Bachelor of Science degree in Finance. After a successful start as a senior creditor analyst in a major financial institution, she decided to refocus her career on what she loves doing most - aesthetic skin care. In 2008 she graduated from Magnolia School of Beauty and Wellness, became a certified aesthetician in the state of Pennsylvania, and started her aesthetic career in a dermatology practice in Chester County.

    "Our upscale clients have high expectations. When we recognized Jenni's great enthusiasm for her profession, her sincere care for her clients, and her wit, it was clear to us that she is a perfect fit" says Dr. Ringpfeil.

    When she is not working in our office, you can find her working out, biking, or running with her dog around in south Jersey area.

    Shilpa has over 30 years of experiences as a cosmetologist. She is considered by many as the guru of threading in the Philadelphia and Mainline area. We feel fortunate to be able to offer her services in our practice.

    Shilpa learned and practiced threading in India where she also owned two threading salons. In addition, she performs waxing, henna-tattoo, and professional airbrush make-up. She joined Ringpfeil Advanced Dermatology in 2014 after working for Shanti Med Spa since 2006.

    Lisa Ostrich
    Front Office Manager

    Office Cordinator

    Front desk and billing

    Pat has been the practice coordinator at Ringpfeil Advanced Dermatology since the practice opened in October 2006. She has a husband of forty years, three children, six grandchildren, and a beagle named Stitch. She enjoys meeting new patients and greeting old ones. Her efficiency and calm demeanor keep things running smoothly no matter how busy the office becomes.

    Lisa joined Ringpfeil Advanced Dermatology in August of 2011,after managing her husband Construction business since 2004. She also worked in the fitness industry, where she instructed senior citizens and managed the pool. Lisa has enjoyed learning about dermatology while working for Dr. Ringpfeil. She enjoys interacting with patients and making them feel welcome. Lisa has been married for 15 years, she has 3 beautiful daughters, two dogs and a cat. Out of the office she enjoys running and swimming. Lisa also enjoys hiking with her family

    Sha'shauna graduated from Philadelphia Institue of Technical Arts & Sciences in 1998. She has worked mostly as a medical biller for over 10 years. She has done allot of volunteer work in her community and in her church. Mentored with minority female youths empowering them that they can acheive anything, through education and hard work. Sha'shauna has four beautiful children, and in her spare time, she absolutely loves singing, writing songs and poetry, reading and baking.

    Patient Survey - How we can improve

    Survey question: Please tell us how we might serve you better in the future
    Patient answers:
  • watercooler in waiting room.
  • more availability for appointments.
  • Always laugh at my jokes.
  • Lollipops if I don't cry.
  • Top rate service. A great total experience.
  • I'm speechless!! I make a living at answering this very question but I can't recommend anything you can do to provide better service. You deserve a high score in all aspects of the practice. One minor detail - I have not yet seen the aesthetician and I have limited experience with you. Maybe patients could complete a survey after they've had a couple of appointments and contact with others. Some valuable feedback may be provided. Oops....I just heard an administrator use the word "cancellation" with a patient. May I suggest other terms like "change in the schedule" or "we'll make time for you". Wouldn't want to give patients the idea that it's ok to cancel. :-) Can you recommend a vascular specialist closer to the area than in Center City?
  • Service was outstanding!
  • Try to get enrolled as a provider in Tricare Prime!
  • you can not top anything. this is the best run office and staff that I have ever been in.
  • beethoven & mahler symphonic music pumped N2 waiting area* squash magazine & velonews & roleur periodical*(my wish list JK)
  • I had requested an email for appointment purposes. Was never sent. Other than that - Excellent!
  • I've never been in a medical office that was so warm and inviting. The decor and overall appearance has the feel of your living room but also reminds you that you are in a clinical environment as well. This practice surpasses my expectations in every way, from the staff, dress code, advances in technology and overall care of the patient. I was made to feel that my care is your number one priority.
  • Please consider offering more appointments after 5pm since it can be a challenge to take time off from work.
  • fantastic service
  • I can't think of anything else that you can do, everything was excellent.
  • Impossible! Best medical office experience possible.
  • totally satisfied with everything
  • I can't think of a single thing to make it better!
  • I recommended this practice to a family member but they showed up 15 mins late to their first appt. due to traffic and were turned away (after traveling over an hour to get here). I would suggest on the first visit to allow more leeway for late appointments (try to fit them in) and then explain the late policy for all appointments moving forward.
  • I'm sending my whole family here. It's wonderful.
  • Couldn't be better!
  • Everything is just great!
  • Complimentary BMW with first visit
  • It was a perfect experioence, I wouldn't change a thing!
  • super happy with visit
  • shorter wait time for new patient appointment.
  • May be by considering the comfort of the patients by allowing a grace period of atleast10-15mins and also by functioning on weekends too
  • A little warmer temperature.
  • let people know about opportunity for free consultation with Jill(?) when making appointment.
  • You guys did great. This was a great experience for me
  • Appointments on Fridays
  • I have nothing to add, everyone was superb, made you feel right at home and insanely knowledgable. I am beyond happy.
  • don't change a thing, you guys are the best! Please send me Real Estate Referrals, thanks
  • Not a lot to improve on service is already top notch.
  • I have a suggestion: I noticed that two of the lovely rugs pose hazards to patients using walkers or who may have other mobility issues. The large rug placed at an angle and the narrow rug placed in front of the reception desk leave no room for these individuals to safely manuveur around the reception area and are likely to contribute to fall risks. I would suggest leaving these areas clear.
  • everything was beyond my expectations . No doctor has ever given me such a complete exam
  • No room for improvement. You have a first-rate, exceptional staff Dr. Ringpfeil! Everyone especially Linda Heckman is so professional. Jessie makes a great first impression and is an asset to your team!
  • I am very satisfied with my experience at Ringpfeil Dermatology. I travel to get here and it is worth the drive!
  • With such excellent service, there's nothing I can add to it. I am a very satisfied patient.
  • I am completely happy with my needs being met here.
  • you cannot serve me any better than I was served today
  • It would be helpful to have some later evening hours, but the early morning hours work for me too!
  • I was feeling a bit thirsty the whole stay in the office, maybe making some water available during waiting time would make the stay more comfortable.
  • So far, everything is great. Looking forward to future visits.
  • I would have liked to pay in cash but the receptionist had no change.
  • music in office was just okay
  • If you continue the same level of care that I received today, I will be thrilled.
  • move closer to home
  • My experience in the office today was absolutely excellent
  • Accepted insurance plans

    Academic Health Plans
    ACS Health Net Guardian
    Aetna (Excluding Aetna Better Health)
    Aetna SRC
    Aetna US Healthcare
    AMA Insurance Agency Inc
    American Administrative Group
    AmeriHealth Administrators, Inc
    AmeriHealth New Jersey
    Anthem BCBS
    Assurant Health
    Bakery and Confectionery Union and Indus
    Bankers Fidelity Life Ins Co
    Beech Street
    Benefit Concepts, Inc/Brokerage Concepts
    BHP Berkshire Health Partners
    Blue Cross Blue Shield
    Bravo Health
    Capital Blue Cross
    CCN Managed Care
    Central Reserve Life Ins Co
    Chesterfield Resources, INC
    Cigna International
    Clear Care
    Continental Life
    CoreSource Devon
    Definity Health
    Empire Blue Cross
    Federal Blue Cross/Blue Shield
    First Health Network
    First Health Workers Comp
    GE Life and Annuity Assurance Co
    Geisinger Choice
    Globe Life and Accident Ins Co
    Golden Rule Insurance Co
    Great West Healthcare
    Hartford Life Ins. Co. ITT Hartford
    Health Assurance
    Highmark Blue Shield
    HMSR Christian Brothers Services
    HOP Administration Unit
    Horizon BCBS of NJ
    Horizon Direct Access
    Independence Administrators B/C
    Keystone 65
    Keystone Direct Point of Service
    Keystone Health Plan East
    Life Investors Ins Co of America
    Medical Mutual of Ohio
    Medical Resource
    Medicare Advantra Freedom
    Mega Life and Health Ins Co
    Meritain Health
    Mountain States Adm Serv.
    Mutual of Omaha
    Nabisco A F of L Medical Service Plan
    NALC Cigna
    NALC Health Benefits
    New Jersey Carpenters Fund
    One Net/Alliance
    Oxford/UHC/ Multiplan
    PA Empl Benefit Trust Fund
    Personal Choice
    PPO Next
    Preferred Care NY
    Principal Life Insurance
    Railroad Medicare
    Shenandoah Life Ins Co
    Standard Life and Accident
    Sterling Health Plans
    Transamerica Life Ins Co
    United American Ins Co
    United Healthcare (excluding HMO or Community Plan)
    United Teacher Associates Ins Co.
    USAA Life Ins Co
    Valley Preferred
    Wausau Benefits, Inc
    World Insurance Company