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SKIN

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Andrea was very nice and helpful!

#12019-01-26

I was made to feel comfortable and was happy that I felt listened to and as though my needs were addressed. I feel confident that the doctor is determined to assist me with my multiple issues. The medical assistant and receptionist were also very helpful and welcoming. Thank you.

#22019-02-22

The thorough exam that Dr. Ringpfeil gave me. The professionalism of the entire staff. Everything from the ambience to the music.

#32019-05-10

Receptionist friendly and helpful and cheerful {shawna}. Emily was very friendly and professional and cheerful and puts patient at ease. Dr. was very thorough and explained everthing on patients level and also cheerful. I will definately reccomend to friends!

#42012-12-10 09:51:20

friendliness of office staff and physician

#52019-06-09

the Dr

#62018-10-22

Dr. Ringpfeil was great. She answered all concerns and questions extremely professionally.

#72019-05-12

Office atmosphere was wonderful, which made the experience that much better. It was nice to see Dr. Ringfeil in a not so hectic setting (like Jefferson Dermatology!)

#82019-02-15

NO COMMENT AT THIS TIME.

#92019-05-24

the staff was extremely friendly, polite and worked well with my 6 year old

#102018-11-05

What can we do better?

(answers:373)

Complain to the insurance industry that they cove too little, complain to the product manufactures that they truely charge too much for the products. I feel that the industry in general is very slow to treat because of insurance allowances. Patients have busy work schedules and pay for monthly coverage that covers too little. In one hour or less could do what multiple appointments do to remove or treat small skin defects require many visits. Should provide payment better incentives.

#12010-11-10 12:28:11

NOPE; COULD NOT IMPROVE ON YOUR ARTISTRY IN HEALING ATMOSPHERE AND MEDICAL ATTENTIVENESS.

#22018-10-17

I had problems with my insurance. Since you took my insurance information over the phone it might have been nice to know that before I came in so I could have fixed it.

#32011-05-19 10:14:50

Keep up the thinks you are doing....

#42019-04-16

No major suggestions. I got all the answers I needed.

#52019-03-28

Everyone and everything is excellent!

#62011-03-23 10:51:26

REDUCE WAIT TIME TO SEE DOCTOR

#72011-01-10 12:20:58

Everything was delightfully pleasant and comforting.

#82011-03-28 09:42:42

I would have liked to pay in cash but the receptionist had no change.

#92018-11-30

Just continue to be as thorough and caring as my experience today. Quite like a breath of fresh air!

#102019-08-18
Customer Rating : 4.5

Based on 110 ratings