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SKIN

# of surveys: 3750
Last updated: 05/25/2018 9:32 AM,

PATIENT RATINGS

Would you recommend us?

definitely
93.1%
probably
6.16%
maybe
0.58%
not likely
0.08%
no
0.02%

Compare our service to other similar practices

excellent
87.9%
very good
10.1%
good
1.8%
poor
0.06%
very poor
0%

Overall doctor performance

excellent
94.2%
very good
4.89%
good
0.80%
poor
0.03%
very poor
0%

The doctor listened to you attentively

excellent
93.9%
very good
4.97%
good
1.05%
poor
0.05%
very poor
0%

The doctor took time to answer your questions

excellent
94.0%
very good
4.66%
good
1.27%
poor
0.02%
very poor
0%

The doctor explained treatment options

excellent
94.3%
very good
4.16%
good
1.25%
poor
0.14%
very poor
0.02%

The doctor explained treatment options

excellent
92.0%
very good
5.69%
good
2.18%
poor
0.11%
very poor
0.0%

Front desk performance

excellent
85.6%
very good
10.2%
good
3.66%
poor
0.31%
very poor
0.08%

Aesthetician performance

excellent
88.6%
very good
7.61%
good
3.39%
poor
0.24%
very poor
0.08%

Office comfort

excellent
90.9%
very good
6.93%
good
2.08%
poor
0.05%
very poor
0.05%

Parking

excellent
66.4%
very good
14.4%
good
15.7%
poor
2.49%
very poor
0.9%

Friendliness of the staff during appointment

excellent
90.9%
very good
7.23%
good
1.85%
poor
0.05%
very poor
0%

What WE DID WELL

(Answers:674)

Linda was very informative, very responsive to my questions. I felt very comfortable with her advice

#12011-05-26 10:18:40

the staff is terrific....

#22019-06-25

the coutersy and attentiveness

#32019-01-12

the doctor was very nice and all the staff was very nice and answered all my questions i had.

#42019-05-24

The ample amount of time that the dr spent talking to me

#52018-11-09

I love the decor of the office.

#62010-11-08 15:17:21

Staff was friendly, attentive and polite. Dr Ringpfeild is the first Dr I seen that has been able to provide a viable resolution for my condition

#72018-12-26

Appt hours are great for early morning. Great staff!

#82019-02-10

I liked the staff and the doc!

#92019-03-27

Appearance of office, professionalism and efficiency of staff and doctor.

#102012-10-03 12:03:35

What can we do better?

(answers:373)

I am perfectly happy, which is why i keep returning.

#12011-10-03 12:18:59

Service was great, wouldn't change a thing.

#22010-10-06 09:19:36

Keep up the good work!

#32018-12-06

If it's not broke don't fix it...everything was handled very well

#42019-04-22

nothing

#52010-09-13 14:34:51

My only complaint is that I work and live (1 mile from) Center City, PA and I wish the office (Dr. Ringpfield) had weekend or later hours. Dr. Heckman was great but she cannot assist me with my cosmetic issues. Overall - like the office and professionalism.

#62011-08-10 18:44:27

Keep doing what you're doing.

#72019-07-17

You often have a long wait time in the room for the doctor. When she does come in it is not for a very long time.

#82010-08-23 17:00:56

When making a first appointment ask who ther person would like to see. Doctor vs Aesthetician

#92019-05-06

Just continue your good work to keep your credibility in place.

#102010-10-12 10:33:59
Customer Rating : 4.5

Based on 110 ratings